Shanghai All inclusive Holidays

Staff were extremely friendly, helpful, and accommodating. Made my stay very memorable.

This hotel is absolutely beautiful! The hotel staff are all very friendly and helpful, especially Derek. As foreigners and we use eSIM without a physical phone number, it’s not an easy thing to reserve Disney park tickets. Derek has gone beyond and above to assist us, we feel sorry to take him so much time but his service is just great!

Great room and very helpful staff.

There is supposed to be free shuttle bus from the airport to the hotel, but they do not answer the phones to be able to speak to them where to pick the bus up

The free wi-fi is super weak and only works in the lobby. The staff barely speaks English and there's no nearby convenience store.

This hotel is absolutely beautiful! The hotel staff are all very friendly and helpful, especially Derek. As foreigners and we use eSIM without a physical phone number, it’s not an easy thing to reserve Disney park tickets. Derek has gone beyond and above to assist us, we feel sorry to take him so much time but his service is just great!