Italian Alps All inclusive Holidays

Clean and nice. GREAT LOCATION!!

Wonderful staff, attentive to our needs. The hotel has a shuttle to Monte Carlo

Excellent three night stay at this property. The amount of detail in the decor on each floor is incredible. Also, received a surprise upgrade to a 5th floor balcony room. Right on the beach and close to many shops/dining. Would definitely stay again.

We loved this hotel and location. The staff are amazing and so attentive. Lovely facilites and great food. We hired a car which I would recommend from Europcar at Milan Linate airport. We were 30 mins from Sirmione and just over an hour to Limome Sul Garda. Nice restaurants only 4 mins away in San Felice Benaco.

A castle on the beach, it's quite a dream! Steps away from the sea, you walk up a tower (literally) into the magical Chateau de Theoule, where you walk along stone-paved gardens from the pool, restaurant/bar, spa, and spacious rooms. Parking is available and the valet staff was very professional. The hotel has a private beach club and the water is less crowded than the other beaches nearby. For the price tag and luxury experience, though, I was surprised by the lack of personal care and grooming options available in the room. On the contrary, the spa is worth checking out and the prices are very reasonable! We also were woken up with a blaring fire alarm in the middle of night, were asked to evacuate (the staff had no idea what was going on) and after the entire building was awoken at 4am and the alarm stopped (approx. 10 minutes later), all they said was "it was just a test, you can go back to your rooms." A "test" at 4am?!? All in all, it was a great stay despite a few misshaps. I think the staff as a whole could have been more friendly and hospitable. Most of them seemed very uptight and like something was going wrong at all times (that was just their state of being, nothing was actually happening but it felt like a constant red alert).

High end, luxury hotel with superior accommodations, friendly staff immediately responsive to requests, outstanding housekeeping services with attention to cleanliness

Wonderful staff, attentive to our needs. The hotel has a shuttle to Monte Carlo

A castle on the beach, it's quite a dream! Steps away from the sea, you walk up a tower (literally) into the magical Chateau de Theoule, where you walk along stone-paved gardens from the pool, restaurant/bar, spa, and spacious rooms. Parking is available and the valet staff was very professional. The hotel has a private beach club and the water is less crowded than the other beaches nearby. For the price tag and luxury experience, though, I was surprised by the lack of personal care and grooming options available in the room. On the contrary, the spa is worth checking out and the prices are very reasonable! We also were woken up with a blaring fire alarm in the middle of night, were asked to evacuate (the staff had no idea what was going on) and after the entire building was awoken at 4am and the alarm stopped (approx. 10 minutes later), all they said was "it was just a test, you can go back to your rooms." A "test" at 4am?!? All in all, it was a great stay despite a few misshaps. I think the staff as a whole could have been more friendly and hospitable. Most of them seemed very uptight and like something was going wrong at all times (that was just their state of being, nothing was actually happening but it felt like a constant red alert).

Clean and nice. GREAT LOCATION!!

Great hotel! Awesome staff

This hotel is a gem, and the staff is incredible. The location was great for us. It is close to restaurants where locals actually eat and a short walk to all the major tourist locations. We loved our room with its towering ceilings and giant chandeliers. Every morning we woke up excited to have breakfast at the hotel, which was the best breakfast we had in Italy. It was delicious. The staff made everything very easy. I booked water transfers through the hotel, and they delivered perfect service. All we had to do was enjoy our trip. We were greeted at the train station and escorted to our waiting water taxi. We attended a gala dinner for Festa Del Redentore. The water taxi to dinner was right on time. The transfer to the airport was also perfect. If you let the wonder staff handle the logistics, you will have an amazing trip. They also offer a great tour of Murano. We were shocked to learn that there is no cost for the water taxi to and from Murano when planned with the hotel. We stayed at great properties in Rome and Florence, but this hotel in Venice was the best stay of our trip. Venice is already a special place, but a great hotel like this one makes it a 10/10.

The hotel was located very central. Very close to the Old Town & train station. The check in was very seamless. Big shout out to Raquel, who recommended great placed to see and where to go. She was also very helpful and knowledgeable! Would stay here again!

Clean and nice. GREAT LOCATION!!

Wonderful staff, attentive to our needs. The hotel has a shuttle to Monte Carlo