Zanzibar All inclusive Holidays

The best place i have visited. It made me feel at home

Overall this is an okay place to escape for a short period of time. The staff are nice and helpful, however: - if you do “all inclusive” expect more things to be excluded than included. They are not very generous with this. - very strict hotel policies that impact guest experience. For example we asked for a late checkout and inquired if there was any guest arriving to use the same room that day. The staff said no one was coming to use the room, but if we wanted a late check out it would be charged $50 (USD) to use the room for two more hours. This is just poor hospitality and guest experience management. As soon as check out time came we were charged even for a bottle of water. - amenities: the property itself is great but small things like the gym are in very poor condition. Additionally bar hours are limited and they call close by 11pm. - staff: this is definitely where they do well with very nice staff, but again expect them to follow strict policies with no exception or flexibility.

We recently stayed here and picked the hotel because of a couple of things - quiet beach and the eco friendly credentials - both of which we thoroughly enjoyed and I’d give a 5 star for that. The staff are really great and mostly super helpful - once they get to know you especially if you are not Italian. Couple of things to note: The hotel is 90% catered to Italians so if you don’t like pasta and pizza you are pretty much stuck. One of us was vegetarian so ate pizza and chips the entire time which wasn’t so nice! On the positive side the gelato was first class but you had to ask for it , so if you didn’t know, you would easily miss out on it! And if you want to take nice insta worthy pictures after dressing up in the evenings then better be prepared to pay premium for a drink just to get a nice glass or land up taking picks in papercups because that’s all you get as an All inclusive paying customer! And noop apparently it’s non negotiable to get a decent glass at the bar otherwise! Finally our room - it was probably the farthest from the beach and right behind the amphitheater. The room was smelling mouldy and full of mosquitoes when we entered which to be fair they fixed quickly by cleaning with a strong cleaner and spraying with repellent. But we couldn’t do much about the noise level in the evening. Overall we loved the beach and the quiet location of the hotel.

Overall this is an okay place to escape for a short period of time. The staff are nice and helpful, however: - if you do “all inclusive” expect more things to be excluded than included. They are not very generous with this. - very strict hotel policies that impact guest experience. For example we asked for a late checkout and inquired if there was any guest arriving to use the same room that day. The staff said no one was coming to use the room, but if we wanted a late check out it would be charged $50 (USD) to use the room for two more hours. This is just poor hospitality and guest experience management. As soon as check out time came we were charged even for a bottle of water. - amenities: the property itself is great but small things like the gym are in very poor condition. Additionally bar hours are limited and they call close by 11pm. - staff: this is definitely where they do well with very nice staff, but again expect them to follow strict policies with no exception or flexibility.

The best place i have visited. It made me feel at home