Guayadeque Canyon All inclusive Holidays

Lovely hotel. Good food and drink options. Lovely staff. Would stay again

A good 5 star hotel with very big rooms and luxurious items and facilities within. The hotel facilities are good and the whole place is very artistic. The staff are helpful and friendly. It's not too expensive and is in a good location. The restaurant and bar are very good. The spa area is also very good. Overall one of the best hotels I've stayed in for its location and class. Highly recommended and would definitely return.

Loved the property. Very friendly staff especially David at reception answered all my questions and such an enthusiastic employee. The hotel is 230 rooms or so so not gigantic which I enjoyed. Plenty of lounge chairs at pool and easy walk to the beach where you do have to go down 3 floors of stairs as its a cliff. The quality of buffets was excellent and rotated daily. Would definitely recommend.

Beautiful relaxed hotel ,lovely friendly staff ,great food options ,the only disappointment was The One Restaurant, food was just ok there

Two main areas of improvement would be the food was not terribly hot. The music/entertainment was very poor and far too loud

A good 5 star hotel with very big rooms and luxurious items and facilities within. The hotel facilities are good and the whole place is very artistic. The staff are helpful and friendly. It's not too expensive and is in a good location. The restaurant and bar are very good. The spa area is also very good. Overall one of the best hotels I've stayed in for its location and class. Highly recommended and would definitely return.

The hotel is in need of much investment. The rooms are old fashioned and outdated. It is under resourced in many of the service areas and sadly, nothing resembling a 5 star hotel. Some of the staff are not particularly friendly and as witnessed on several occasions, the guests are treated poorly as "package holiday makers". On one night there was a very powerful storm and the result was that our room got flooded. I managed to mop all the water up that came through the window gaps, using every towel available. I spoke to the reception about this the following morning and the response was "so how many new towels do you want?" Not what I would call customer service! Many further points I could add but time doesn't permit!

Amazing hotel and staff! Everything was lovely: the breakfast at Toscana, the two gentleman at the Unique pool, the pools are amazing! There were a few staff that acted like they didn't want to be there, however everyone else was amazing and made up for those members of staff. I will definitely be returning here!