Swiss Plateau All inclusive Holidays

Beautiful property, great location, helpful and friendly staff

There are lots of positive reviews about this hotel but I was very disappointed. Signage isn't obvious for where the check-in desk is. Turns out it's in another room and it's a kiosk with a few iPads. There was nobody there so I had to ask somebody working at the bar. It was cumbersome working through the screens. I wasn't the only one having a problem. If multiple people need help checking in that tells you it's not very intuitive. Give me a person behind a check-in desk every time. The room has one king bed up against the wall meaning only one side can be used to enter/exit the bed. The person sleeping against the wall has to crawl over the other person to enter/exit. Not everybody staying here is a couple. It's a bizarre configuration. Light controls are not intuitive. There doesn't seem to be a way to turn on individual lights. Coming into a dark room the main switch only lights up a faint area under the bed; you have to fumble your way to the nightstand and find the iPad. There is no light switch by the bathroom, you have to engage the iPad. The iPad TV guide only lists station call letters, it doesn't show a guide of what's playing now. You have to pick every channel and hope it has something interesting. USB A port did not work. You can't shower without the light affecting the person still sleeping because there is only a sheer curtain separating. This hotel is best suited for a solo traveller. For all its fancy tech it really is an example of form over function.

Great Hotel, cool vibe, awesome staff and nice location.

No free coffee offered or coffee maker in the room besides breakfast time

Booked Home Hotel Zurich with low expectations; ended up being really impressed. The staff were friendly and welcoming, the breakfast was excellent, and while the rooms were small, they were very clean and comfortable. Great value and service overall; would definitely stay again.

Excellent hotel, very convenient location, excellent staff and reception.

Beautiful property, great location, helpful and friendly staff

Everything was absolutely perfect. It is five star all the way. Service impeccable. Guest relations manager Giovanna was superb as was the entire staff. I don't think that my husband and I have ever been to any hotel anywhere in the world that is run so perfectly as this gem in the Swiss Alps ! We hope to be back again !

No tissue box in bathroom, light bulb was not working, reading lights not working, work list for staff forgotten in the room, we stayed 3 nights, although we asked for fresh towels we didn’t get, bedspread was left on the floor, used glasses not exchanged!

Closest place to living in a castle overlooking the vineyards and town. Spacious rooms with great amenities...this is definitely an atypical place in the Alsace region. Breakfast was varied and yummy. We didn't have any opportunities to use the other fun games and amenities but I can see how this would be a great resort for those with kids/teens. I would return again!