Bourgogne-Franche-Comté All inclusive Holidays

Beautiful location! Inexperienced staff. Dismal room service and a tragic lack of proper concierge services. For example, how to get great tickets, get last-minute reservations, suggest the hidden gems, etc. Very clean and perfect for a visitor who has their days well-planned already. As a seasoned Canadian world traveller, I was shocked by the disconnect of this vibrant, polite, well-intended staff of twenty-somethings with skills for a hostel or chain hotel, but lacking for the Terrass. Excellent english skills by everyone, however. The dining experience was okay, but the restaurant became a selection of appetizers and tacos on the open air bar at night. I wish the front desk has experience to suggest an alternate or even get a car. Expect to self-serve and Uber here. The view from our room was good, the neighborhood is upbeat with some decent restaurants nearby. We loved the little patio and the large double windows we could open and look out. The bathrooms were modern and clean with frosted glass panels set in metal frames. Unfortunately, the showers only offer a hand-held sprayer with low pressure. The heated towel rack and oversize towels were great. The bedding was very good with high quality, clean sheets and comfortable beds. This was a plus. TV options were limited to local cable channels and the Chromecast didn’t work for us, so bring a book or iPad. The rooms are generous with great furniture and artistic elements. It was nice how clean things were.

Had an amazing stay! Thanking you to Pierre and other staff who made my stay enjoyable. I did solo trip for my birthday and they made me feel at home!

The staff was great. The rooms were clean.

The Hotel is excellent with lovely clean rooms but there is a lot of noise outside at night.

Friendly staff, good room and location

Quiet large room for Paris which was lovely. Extremely clean and comfortable. Bathroom with soaking tub was lovely and the staff was superb. I had an issue while I was out in the city and called the hotel staff for help. They were so helpful and accommodating and ensured I was fine. Would absolutely stay here again. Also perfect for solo traveler. Near several buses and metro stations and safe. Also lots of food and supermarkets in the area.

Everything was perfect! Great location. Everyone was very friendly and helpful

Beautiful location! Inexperienced staff. Dismal room service and a tragic lack of proper concierge services. For example, how to get great tickets, get last-minute reservations, suggest the hidden gems, etc. Very clean and perfect for a visitor who has their days well-planned already. As a seasoned Canadian world traveller, I was shocked by the disconnect of this vibrant, polite, well-intended staff of twenty-somethings with skills for a hostel or chain hotel, but lacking for the Terrass. Excellent english skills by everyone, however. The dining experience was okay, but the restaurant became a selection of appetizers and tacos on the open air bar at night. I wish the front desk has experience to suggest an alternate or even get a car. Expect to self-serve and Uber here. The view from our room was good, the neighborhood is upbeat with some decent restaurants nearby. We loved the little patio and the large double windows we could open and look out. The bathrooms were modern and clean with frosted glass panels set in metal frames. Unfortunately, the showers only offer a hand-held sprayer with low pressure. The heated towel rack and oversize towels were great. The bedding was very good with high quality, clean sheets and comfortable beds. This was a plus. TV options were limited to local cable channels and the Chromecast didn’t work for us, so bring a book or iPad. The rooms are generous with great furniture and artistic elements. It was nice how clean things were.

Fab - great location, lovely modern interior, quiet rooms, comfy beds, friendly staff and great breakfast. What more could you want! Highly recommend

I like everything. The hotel was beautiful, clean and walking distance to a lot of places

Beautiful location! Inexperienced staff. Dismal room service and a tragic lack of proper concierge services. For example, how to get great tickets, get last-minute reservations, suggest the hidden gems, etc. Very clean and perfect for a visitor who has their days well-planned already. As a seasoned Canadian world traveller, I was shocked by the disconnect of this vibrant, polite, well-intended staff of twenty-somethings with skills for a hostel or chain hotel, but lacking for the Terrass. Excellent english skills by everyone, however. The dining experience was okay, but the restaurant became a selection of appetizers and tacos on the open air bar at night. I wish the front desk has experience to suggest an alternate or even get a car. Expect to self-serve and Uber here. The view from our room was good, the neighborhood is upbeat with some decent restaurants nearby. We loved the little patio and the large double windows we could open and look out. The bathrooms were modern and clean with frosted glass panels set in metal frames. Unfortunately, the showers only offer a hand-held sprayer with low pressure. The heated towel rack and oversize towels were great. The bedding was very good with high quality, clean sheets and comfortable beds. This was a plus. TV options were limited to local cable channels and the Chromecast didn’t work for us, so bring a book or iPad. The rooms are generous with great furniture and artistic elements. It was nice how clean things were.

Everything was perfect! Great location. Everyone was very friendly and helpful

Quiet large room for Paris which was lovely. Extremely clean and comfortable. Bathroom with soaking tub was lovely and the staff was superb. I had an issue while I was out in the city and called the hotel staff for help. They were so helpful and accommodating and ensured I was fine. Would absolutely stay here again. Also perfect for solo traveler. Near several buses and metro stations and safe. Also lots of food and supermarkets in the area.