Blagoevgrad Province All inclusive Holidays

The property was clean and innovative. The front desk unfriendly and I felt I was disturbing when asked few questions. My room (suit for 3) was not set up for 3 but only for two people. The housekeeper was very friendly and helped us setting it up quickly but the front desk seemed to be irritated because she was asked. Not enough charging outlets in the room. Not a single one in the bedroom - only 2 for the nightstands but they were behind the bed stand so if you want to charge your phone at night you can’t. Overall a good property but the front desk staff should be more friendly and welcoming.

We had an early flight so we weee only able to use the early breakfast. It was nice that they provided it but they did not replenish it so there was nothing left after a short time. The room was sparse. No tissues at all. Floors were not as clean as we’d like. Airport shuttle was easy and efficient. They do not help with putting luggage in van, FYI.

Dated and a tiny bit dusty but other than that a great place for a quick stay that’s very conveniently located.

Picked this hotel as it was a bit quirkier than others that are more centrally based and part of chains. Room was good and spacious. AC worked like a dream and was easily controllable from within the room. Wifi was solid and worked EVERYWHERE in the hotel. Food and drinks at the rooftop restaurant were very good (although the view is not as described on the website). Breakfast was limited but was enough and did the job. All staff, including the cleaners and those working the breakfast area were very nice. Reception staff were excellent. Pool area was good. Had an issue with neighbouring guests but was handled professionally by reception staff. Hotel website says there is 'zero tolerance' and a 'one warning' approach, but this family had multiple complaints about them over the course of the week from multiple guests but were allowed to stay. Snack options (vending machine perhaps) would be good as the hotel bar was closed the whole time we were there (there is a small 24 hour shop just over the road). Pool flooring area is EXTREMELY slippery when wet and mandatory swimming caps is a silly rule they enforce. Also, a lot of guests were intent on just doing lengths in the pool, so there is limited time to just chill in the pool (although we found it to be fairly quiet in the afternoons).

The amenities are great with some weird kinks. For example - the light switch for the bathrooms is behind the door on the outside of the bathroom so if you open the door you can't effectively reach for the light. You have to turn the light on before opening the door. The bath tub is incredibly high. If you have weak knees or osteoporosis or arthritis, getting over the tub wall to use the shower is a challenge. Speaking of shower - the mixer that turns it on and off is so complicated that it should come with an instruction manual. And yes, this is probably my 40th or 50th visit in this hotel in the span of the last few months. One notable thing about this hotel is that it has the best smelling towels and sheets I've ever used, world wide. While most hotels opt out for unscented detergents, this hotel dares to use a very fresh, gentle scent that makes the towels and the sheets smell awesome.

Picked this hotel as it was a bit quirkier than others that are more centrally based and part of chains. Room was good and spacious. AC worked like a dream and was easily controllable from within the room. Wifi was solid and worked EVERYWHERE in the hotel. Food and drinks at the rooftop restaurant were very good (although the view is not as described on the website). Breakfast was limited but was enough and did the job. All staff, including the cleaners and those working the breakfast area were very nice. Reception staff were excellent. Pool area was good. Had an issue with neighbouring guests but was handled professionally by reception staff. Hotel website says there is 'zero tolerance' and a 'one warning' approach, but this family had multiple complaints about them over the course of the week from multiple guests but were allowed to stay. Snack options (vending machine perhaps) would be good as the hotel bar was closed the whole time we were there (there is a small 24 hour shop just over the road). Pool flooring area is EXTREMELY slippery when wet and mandatory swimming caps is a silly rule they enforce. Also, a lot of guests were intent on just doing lengths in the pool, so there is limited time to just chill in the pool (although we found it to be fairly quiet in the afternoons).

Would definitely recommend!

Great location, great staff and breakfast

Dated and a tiny bit dusty but other than that a great place for a quick stay that’s very conveniently located.

We had an early flight so we weee only able to use the early breakfast. It was nice that they provided it but they did not replenish it so there was nothing left after a short time. The room was sparse. No tissues at all. Floors were not as clean as we’d like. Airport shuttle was easy and efficient. They do not help with putting luggage in van, FYI.

Picked this hotel as it was a bit quirkier than others that are more centrally based and part of chains. Room was good and spacious. AC worked like a dream and was easily controllable from within the room. Wifi was solid and worked EVERYWHERE in the hotel. Food and drinks at the rooftop restaurant were very good (although the view is not as described on the website). Breakfast was limited but was enough and did the job. All staff, including the cleaners and those working the breakfast area were very nice. Reception staff were excellent. Pool area was good. Had an issue with neighbouring guests but was handled professionally by reception staff. Hotel website says there is 'zero tolerance' and a 'one warning' approach, but this family had multiple complaints about them over the course of the week from multiple guests but were allowed to stay. Snack options (vending machine perhaps) would be good as the hotel bar was closed the whole time we were there (there is a small 24 hour shop just over the road). Pool flooring area is EXTREMELY slippery when wet and mandatory swimming caps is a silly rule they enforce. Also, a lot of guests were intent on just doing lengths in the pool, so there is limited time to just chill in the pool (although we found it to be fairly quiet in the afternoons).