Mat District All inclusive Holidays

Nice room, great gym and overall great experience

Hotel fantastico, tutto pulito e in ordine. Personale disponibile e gentile. Buon cibo. Spa carina e pulita.

We planned a six day visit to 'rest' after a month of intense travel - but left after two days. Most of our disappointment was with Sarande itself - a very poorly developed resort town, with buildings on top of one another, rocky local beaches, a shocking amount of litter Everywhere, and a generally exhausted air to everyone we met there. Neither restful nor beautiful. We hightailed it back to Corfu and unfortunately had to 'eat' about $800 in hotel expenses we couldn't get reimbursed. The hotel itself is a very pretty property, with very nice rooms and surroundings. The manager on duty was excellent, addressing a couple of minor complaints immediately, and following up with us several times. The pool is beautiful. The season felt 'finished,' however, by mid-October, and even though it was beautiful weather there were no beach chairs set up, the beach bar was closed, etc. Also .... a friend booked and paid for a room there to join us, and 30 minutes later I told her we were leaving - yet she couldn't get a refund. Hotels blame Expedia but this is false - they can easily refund bookings, and they should have in this case.

Bar in restaurant only had one flat prosecco which I sent back as it was vile. They said that they had no alternative. One of the swimming pools was thick with stagnant algi and pute green, so we couldnt use it

Great staff, clean room, comfortable bed, great bathroom, and great breakfast. Felt safe, importantly. The downsides are the high price and poorly maintained fitness facilities.

New property, excellent and very helpful and friendly staff, easy included parking. Did not have breakfast at the hotel but options outside are plentiful and good.

Great service, nice view of the city

Being a solo traveller is not easy but the staff at the Hotel really looked after me. It was out of season so normal amenities should not have been available but I was still spoilt for choice when eating all meals and really looked after by Arind, which was especially appreciated. I may certainly look to revisit in perhaps September to enjoy the Hotel in full flow !

Room was spotless, the staff were amazing. The breakfast was great and everything was really good

We planned a six day visit to 'rest' after a month of intense travel - but left after two days. Most of our disappointment was with Sarande itself - a very poorly developed resort town, with buildings on top of one another, rocky local beaches, a shocking amount of litter Everywhere, and a generally exhausted air to everyone we met there. Neither restful nor beautiful. We hightailed it back to Corfu and unfortunately had to 'eat' about $800 in hotel expenses we couldn't get reimbursed. The hotel itself is a very pretty property, with very nice rooms and surroundings. The manager on duty was excellent, addressing a couple of minor complaints immediately, and following up with us several times. The pool is beautiful. The season felt 'finished,' however, by mid-October, and even though it was beautiful weather there were no beach chairs set up, the beach bar was closed, etc. Also .... a friend booked and paid for a room there to join us, and 30 minutes later I told her we were leaving - yet she couldn't get a refund. Hotels blame Expedia but this is false - they can easily refund bookings, and they should have in this case.