South Fork All inclusive Holidays

So close to Times Square. Everything was convenient. Room was surprisingly quiet. Clean. Smallish elevators but all good

We were not able to dim the lights in the room. We were able to hear conversations from other rooms. The lights were too bright or off. The service was great but not happy with the room lights

Room and general cleanliness of the entire hotel was great. Staff really are lovely . Great location, rooms are perfect. Breakfast was fantastic and a really great start to the day .

The rooms of the Lotte desperately need to be updated. The hotel exterior is beautiful and the location can’t be beat. Most of the staff was really lovely as well.

The ACE team is always so lovely and helpful. And the location can't be beat. The hotel is tired and needs an update. One set of elevators was out for part of our stay, the shelving was coming down in our bathroom, and the furniture in the lounge is no longer shabby chic, it's just shabby. But I still love it for staff, location and people watching!

Spa experience was amazing!

Absolute perfection.

Lovely staff. Incredible property. The hype is real. This is by far and away the nicest property we’ve stayed at in Manhattan in a long time.