Lombardy Alps All inclusive Holidays

Large rooms, clean.

Clean room but dirty grout in bathroom and dirty bottom in the bath tub. Ran out of shower gel. Staff service very poor - hard to get a good morning out of them, nevermind a smile..... Scrambled eggs overcooked and luke warm, same for spinach, beans and carrots. All in all, 4 out of 10 from me - room for improvement, especially for the service.

No adequate breakfast. Not a four star hotel. Beds very uncomfortable.

Room was clean and comfortable. What made our stay great was the staff. Particularly the front desk staff of Matteo and Antonio who helped us with some very challenging tasks, but they stuck with it and helped us complete them. The bar staff were also great-Tomas. Breakfast was delicious and lots of variety. Value was excellent. Would absolutely stay there again.

breakfast was good but everyday same menu for long stay in hotel ...boring to eat same meal.

The hotel itself looks very nice from the outside, and the views from the dining area are very pretty. However, the rooms are very basic. Doesn’t seem much effort was put in. There is also no elevator so we had to walk up and down to our top floor room. Spa looks better in pictures. The staff also wasn’t very friendly, and one person in particular was downright rude. Would not stay here again.

Large rooms, clean.

Clean room but dirty grout in bathroom and dirty bottom in the bath tub. Ran out of shower gel. Staff service very poor - hard to get a good morning out of them, nevermind a smile..... Scrambled eggs overcooked and luke warm, same for spinach, beans and carrots. All in all, 4 out of 10 from me - room for improvement, especially for the service.

No adequate breakfast. Not a four star hotel. Beds very uncomfortable.