Western Switzerland All inclusive Holidays

Location of the hotel is excellent being close to the lake, shopping & restaurants. The staff were friendly & helpful, especially in the breakfast room where there was a good selection of food on offer for this type of hotel. We were staying in 2 different types of rooms, double business & delux twin & this is where there were discrepancies. In the business class room there was air conditioning but no coffee making machine or fridge, in the deluxe room there was a fridge & coffee machine but no air conditioning. We had paid extra to upgrade to deluxe twin & on an extremely hot weekend we were given a fan which was totally inadequate. Whilst I understand different pricing for different types & sizes of rooms I do think a coffee machine & definitely air conditioning should be standard to all. It is such a shame as the rooms are beautifully decorated. I would definitely use this hotel again if the air conditioning is sorted out or I could be guaranteed a room where it was working but probably not during the summer months.

Staff were extremely kind and helpful. They go above and beyond to ensure you have what you need. Room was spotless and amazing. Would highly recommend staying here.

Very nice spa and area

I stayed at Grand Hôtel Bristol for one night and had a wonderful experience. The location is unbeatable — just steps from the Colmar train station, which was so convenient after a long day of travel. The lobby had a warm, charming feel, and the staff were extremely kind and helpful, especially at reception. My room was spacious, very clean, and comfortable, even though the building itself is older, which actually adds character. The room didn’t have a view (it faced the back buildings), but I didn’t mind because it was quiet and relaxing. It’s about a 20–25 minute walk to the Old Town, but I really enjoyed the walk — Colmar is a beautiful city. Highly recommend this hotel for both convenience and comfort.

Very friendly staff, very nice rooms, bar open late :)

The staff made our honeymoon stay exceptional! Vincent, the concierge is such a pleasure and has a real passion for service. He provided us with detailed maps and recommendations for our outings. The breakfast buffet is unmatched and the service is attentive with additional menu offerings for no additional cost. Our room was modern, clean, and very comfortable with a view of the lake. Highly recommend and would stay again!

Good facilities, fantastic spa with amazing pools. Service was great, kitchen sometimes slow at lunch time. A well deserved 5 star hotel with so much to do. Breakfast is simply incredible, to me the best I ever had in a while

The staff are bery hospitable and welcoming.

Staff were extremely kind and helpful. They go above and beyond to ensure you have what you need. Room was spotless and amazing. Would highly recommend staying here.

Location of the hotel is excellent being close to the lake, shopping & restaurants. The staff were friendly & helpful, especially in the breakfast room where there was a good selection of food on offer for this type of hotel. We were staying in 2 different types of rooms, double business & delux twin & this is where there were discrepancies. In the business class room there was air conditioning but no coffee making machine or fridge, in the deluxe room there was a fridge & coffee machine but no air conditioning. We had paid extra to upgrade to deluxe twin & on an extremely hot weekend we were given a fan which was totally inadequate. Whilst I understand different pricing for different types & sizes of rooms I do think a coffee machine & definitely air conditioning should be standard to all. It is such a shame as the rooms are beautifully decorated. I would definitely use this hotel again if the air conditioning is sorted out or I could be guaranteed a room where it was working but probably not during the summer months.