Spreewald All inclusive Holidays

Great pool and spa area. Very polite staff and a decent size room. Breakfast could have done with some more options.

Great central location within a walking distance to many historical sights a restaurants. This was the best attribute of the hotel. The rest was at best OK. Buffet breakfast was good, but we had better quality and variety at other hotels in Europe. Staff was not very helpful when I reported issue with AC in the room upon arrival, so the first night was really hot and miserable . They delivered a small fan around 23.30 at night, but the outlet closest to the window only worked with the room lights on. The window only opened a small crack at its widest part. The room temperature reached 29C ir 84.2F, and I was miserable all night. The AC was fixed the next day, and I received a partial refund for the first night, about 11%, which seemed inadequate for the headache and discomfort. This hotel was by far the most expensive, and the least comfortable on our four city European trip. There is NO parking in front, for easy drop off with luggage. I'm disabled, and it was quite difficult to get into the lobby.

Honestly this could have been a 5 star review. Everything else was perfect… But the shower ruined my experience. The shower head was terrible and flimsy, it kept moving around while trying to shower, which in combination with a shower screen that didn’t meet, left the bathroom constantly flooding. It was also impossible to take the shower head off to wash myself properly… it was super glued on… like who is trying to steal your terrible cheap shower heads. Luxury stay, comfortable bed and facilities, budget motel bathroom. Cleaning myself properly is one of the most important factors of a hotel stay, make some improvements.