Graubünden All inclusive Holidays

Staff was friendly and helpful. The room was clean, good size and the balcony with a view. It was quiet too. The only, very minor downside was a bit dark, lack of light in the ceiling. The bathroom was clean, good size and shower was powerful. Breakfast is good too, with lots of selection, from the usual continental as well as hot sausages, bacon, beans, scrambled eggs and boil eggs. Orange juice was good, as well as the coffee. It is close to the train station, closer than I expected. And the ski free shuttle is right opposite the hotel front door. The ski room with boot warmer. There was swimming pool but I didn't use it. Cannot fault it at all, 100% recommended.

Preregistration made check-in very easy. Room ready early.

The most friendly, top notch services I have received. Amazing location, amazing staff, food is tasty, and good.

Good foot Confortable bed But no air conditionning in the hotel

The hotel itself is an older hotel with a beautiful location on lake Lucerne. The staff was fabulous. The check in desk assisted us with everything. The restaurant servers were exceptional. Especially in making sure my husband had the best single malt whisky. The food was some of the best of our entire trip. We would definitely stay there again. We really enjoyed the piano player

Great hotel with friendly and helpful staff. Close to local amenities.

Just a wonderful hotel. Situated facing lake with alps in background. Spacious, whimsical rooms with comfortable beds/linens. Ask for lake view room if available. Great staff. Doorman saw us approaching with luggage and hurried out to take the bags, which appeared later in room with no further effort on our part. Friendly front desk representative. Room not ready due to early arrival, but she took our phone # and called just a few minutes later when it was ready. She recognized us as reentered hotel and came out to greet us and escorted us to room, Upgraded to suite wo requesting. Lots of complementary extras. Room had snacks on arrival, chocolate at turn down and well stocked fridge. Given water and chocolate Easter bunny (was Easter) on check out. Have stayed in many great hotels. This is clearly one of the best. Highly recommended if you find yourself in the area.

Fantastic location. The views across the lake are superb. The breakfast was so delicious. The staff were always very helpful and friendly. The spa was great- I had a very rel

Staff was friendly and helpful. The room was clean, good size and the balcony with a view. It was quiet too. The only, very minor downside was a bit dark, lack of light in the ceiling. The bathroom was clean, good size and shower was powerful. Breakfast is good too, with lots of selection, from the usual continental as well as hot sausages, bacon, beans, scrambled eggs and boil eggs. Orange juice was good, as well as the coffee. It is close to the train station, closer than I expected. And the ski free shuttle is right opposite the hotel front door. The ski room with boot warmer. There was swimming pool but I didn't use it. Cannot fault it at all, 100% recommended.

The staff was very accommodating. The hotel is clean and breakfast was excellent.

Preregistration made check-in very easy. Room ready early.