Lake Lucerne All inclusive Holidays

Clean and comfortable room but neighbourhood is not so appealing.

Lovely staff and nice facilities . Will stay again.

Will definitely stay here again. Great room and amenities. The smart features are super handy. Only problem was the music from a nearby bar. But we thankfully fell asleep and had a great sleep.

Good location with mall and grocery stores close by. Tram, bus, and train stations all there too. Dark rooms. The alarm went off twice within 12 hours due to a sensor malfunction. The staff did not seem to know what was going on and nobody communicated anything with the guests. It was very inconvenient and loud. We had to evacuate the building both times.

I wish I knew the closest train was out of service before booking. I loved the hotel and the nearby walks/hikes, but it takes an hour to get to town. They have a replacement bus service (two separate buses) to the next closest station. Those buses only run from 6:20am to midnight. This is rough for some travellers. It is also hard to figure out how to get there at first. Our map took us to the bottom of the mountain at the back side instead of the front, and we had to hike up with our stuff. Avoid the tram - take the nearest train to Schweighof train station then catch the two busses near (EV1 or EV2)z Do not book this place if you have an early morning or late night planned - you will be paying too much money in taxis. Overall the location is beautiful, and we loved our stay. I just can’t stress enough how the location is quite tough for a person who is not familiar with the area and the transit. Avoid Apple & Google maps and rely on the Zurich metro website. We spent a lot of time in the hotel as it was harder to get and stay in town for long periods. If you love to come & go from town and eat out for every meal, avoid staying here. The hotel food is extremely pricy. You need to make grocery runs and take back food as there are no other close options.

This hotel was absolutely wonderful and made our trip to Engleberg so worth the detour we took to go there. The staff was excellent with the most note worthy service being provided by Freya and Lazio. We stayed in the Epoque room which was one of the loveliest beautifully appointed rooms with rounded windows but modern Scandinavian style furniture and a gorgeous up to date bathroom! And the bed was extremely comfortable. We had an outstanding experience and highly recommend this property.

Amazing hotel with excellent service! The staff was so accommodating and the view is unforgettable!

Room and location was great for families

Really nice hotel with fantastic views. It’s a bit dated but that did not stop our enjoyment. The tiny balcony could just fit three people on. We had a triple room with a bathroom and it was nice. It’s about a 10 to 15 minute walk from the centre of the town and there is a little bit of a hill towards the end but again no big issue and I don’t think even someone with mobility problems would have any issues here. The one thing that we had a bit of a smile about was we were one hour before the check-in time and they asked if we wanted to pay for an early check in for 30CHF which seemed a bit much. We declined.

Amazing hotel with excellent service! The staff was so accommodating and the view is unforgettable!

Beautiful hotel with unique lakefront location. Incredible views and easy access to Lucerne and other lake locations via the ferry that stops just outside the hotel. Lovely grounds, with walking trails, swimming, paddle boarding and kayaking on site. Restaurant has outdoor shaded seating with great views. Family friendly, with a relaxing, refined vibe