Hudson Valley All inclusive Holidays

Rooms left much to be desired. Not a proper placement to room anyone considering rooms were being renovated above which directly affected the plumbing in our room.

Overall, we loved everything about 1 hotel Brooklyn Bridge. It was a birthday gift trip for my husband, and he enjoyed every minute of our stay. Thank you and we will be back again! Definitely a 5 star hotel and will recommend to my friends.

Nice and well centered

Beautiful hotel ! Smells so good in lobby .. room a clean and nice

The Mandarin Oriiental is a beautiful charming hotel on the Upper West Side with great atmosphere and a far more welcoming wonderful accommodating staff! The staff was outstanding and the service impeccable. I had a horrendous experience at the hotel I had booked with my mother in Soho that week who lost our reservation and couldn’t care less, even when I showed them it was not cancelled. They were not helpful and we were frantic trying to find accommodations at 1am. My mother had a knee replacement and it was extremely traumatic for her to not be able to lay down and ice her leg and to be treated so poorly while I spent hours trying to re plan our entire trip to see my daughter in college. We were very relieved to be in the such great hands at the Mondrian Oriental. I can’t say enough good things about every single aspect the staff did to make our stay special! It is truly a gem.

Beautiful hotel ! Smells so good in lobby .. room a clean and nice

Overall, we loved everything about 1 hotel Brooklyn Bridge. It was a birthday gift trip for my husband, and he enjoyed every minute of our stay. Thank you and we will be back again! Definitely a 5 star hotel and will recommend to my friends.

Nice and well centered

Great room and polite staff and excellent restaurant and location.

Clean room, friendly and helpful staff.

Should have trusted my gut to see reviews first. For a hotel with some status. $1k a night that doesn’t provide a kettle, coffee machine, bath room slippers. Has to be requested for. (And was told subject to availability and was lucky to have gotten it from the housekeeping staff) seriously? Friends also stayed in the suite, SUBPAR standard service etc for $2k a night. They are members and will have more to review. Front service staff for checking in. Wow..leaves much to be desired. Make staff were just cordial and dead pan. Been to so many hotels and the price? This is really disappointing. Even a $200:night hotel at indigo NY gave better service and had EVERYTHING. Saving grace? The Porters and doormen were exceptional along with the Housekeeping staff. THEY were the ones that gave 10/10 service.

Great room and polite staff and excellent restaurant and location.

Rooms left much to be desired. Not a proper placement to room anyone considering rooms were being renovated above which directly affected the plumbing in our room.

Clean room, friendly and helpful staff.