Brussels West All inclusive Holidays

The premises were very modern, including elevators, bathrooms, lobby, restaurant and rooms. Very comfortable bed. In Brussels, it is not the practice to provide water free of charge - all dining establishments offer bottled water only - which MUST be paid for. A glass of tap water simply isn’t available.

Absolutely beautiful hotel. Staff and room were grand.

staff was absolutely wonderful. wish they would provide transport to train station

Good central location close to restaurants and major sites in Brussels such as the Grand Place and Mannequin Pis. We walked everywhere.

Brand new property. Amenities were fabulous. The guest experience manager Ismael went above and beyond for us. All staff were friendly and very willing to help any minute

Nice and clean hotel. Will come back to stay again!

Great room, access to 24th floor lounge is worth the money, incredible breakfast.. best in the world in all my travels.

The staff weren’t overly friendly - there were signs saying the bar was open 24/7 throughout the hotel but when I went to visit it at 11pm I was told it was closed. The bathroom and bedroom were quite dirty, but long term dirt like large stains on the carpet and worn out shower and toilet seat which left them discoloured. Needs a deep revamp and clean to be acceptable

Staff were very welcoming. Room was amazing. It was on the 5th floor so had amazing views. Air conditioning was a bonus as it was 29/30 degrees outside. Very clean and toiletries supplied with towels and slippers. Breakfast was included too which was delicious and luggage storage on day of departure. All round great experience.

Hotel was clean, rooms were spacious and it smelled really good!