Paganella Plateau All inclusive Holidays

Excellent front desk staff. Made the check-in process very easy. We had an early morning flight and they arranged for breakfast boxes for all of us

Excellent Property all around

The hotel has a very interesting layout. It was buiilt in 1937 and is similar to the Gugenheim museum in NY, in a sense that the rooms are arranged around a spiral corridor that goes up from the first floor all the way to the 8th. Advantages: the breakfast was very good, a lot to choose from. The hotel is very close to ski lifts - about five minutes drive and the hotel provides a shuttle bus. It is also a 2 minute walk to the center of the little town of Sauze d'Oulx where shops, restaurants and pubs are. There is a ski/snowboard rental on hotel premises (in the basement) with efficient with an efficient employee (thanks Randy). There are also lockers to keep the skiing equipment. Disadvantages: The hotel is really overpriced in the winter. I'm not sure why they call themselves VIP, as the hotel and the rooms are pretty basic. Furthermore, the hotel does not have its own swimming pool, but rather the spa complex is in a separate building next door, a short walk across the parking lot. We got two vouchers for free entrance, but we were there for five days. The entrance to the pool and spa are around 18 euros per person per day. The hotel does not have landline telephones between the rooms, nor do rooms have any kettle to make tea. The two elevators constantly malfunctioned. To summarize - not a VIP hotel, probably something like 3 stars, but the stay was still very enjoyable due to the hotel's location, nice staff, great skiing and the general athmosphere.

Hotel is in a very small village on lake adjacent to Lake Como -- easy to Milan about 45 min and to other villages and Lake Como about 30 min. Lovely staff, nice, comfortable rooms that are well appointed and gorgeous bathrooms. Not much to do in the immediate area so don't expect to walk around a cute town, but the hotel has a solid restaurant with a good breakfast and nice dinner dishes overlooking the lake.

Excellent Property all around

Staff went above and beyond at every opportunity. Example- Air France lost our luggage a few days prior to us getting married. The staff made calls on our behalf and ensured it got delivered in time allowing our wedding plans to move forward. The food was also delicious.

Great location. Nice fairly large room

Standard breakfast except no lactose free milk.

Quiet room depsite me seeing 200 people checking in! Compact but effective room!

Excellent front desk staff. Made the check-in process very easy. We had an early morning flight and they arranged for breakfast boxes for all of us

owner was amazing she helped us on an event with water overflowing she acted quickly at room 19th second floor and resolved it !!!