Grand Casablanca All inclusive Holidays

very welcoming staff

Great place to stay near Casa Voyageurs. Sumptuous breakfast served on the roof terrace with great views.

overall is ok. location is good, quiet but near the main street; nice breakfast; modern bathroom; just don't like the room at the ground floor, people can see inside when they get close

Clean room, spacious accommodations, helpful staff, close proximity to everything

This hotel is very nice, huge, and extremely aesthetically pleasing. The rooms themselves are beautiful and well designed, making for a great first impression once you arrive. That said, the arrival and check-in process was frustrating. First, we had difficulty finding the hotel because it had moved locations, and the GPS directed us to the old address. This made the arrival stressful. Once we finally got there, check-in took quite a long time—we waited about 30 minutes before everything was completed. When we got to the room, it was lovely, but unfortunately one of the beds was broken. The staff offered to move us to another room, but the alternative bedroom was too small for our group. We asked instead for a replacement bed to be brought to the room. This process took far longer than expected. Despite calling the front desk multiple times and being told someone was on the way, no one arrived. I eventually had to go downstairs myself to follow up. In total, we waited about an hour for the bed to be brought up. Since this happened late at night, it was especially frustrating, as we were exhausted and ready to sleep but couldn’t until the issue was resolved. On a more positive note, the restaurant was excellent. The restaurant staff was friendly, attentive, and welcoming, and the food was so good that we ended up eating there twice. Overall, I would still recommend staying at this hotel because the property itself is beautiful and the rooms are very nice. However, I do wis

Check in took long; in room telephone not working… changed rooms because there was no bidet in our, apparently you have to pay more for bidet. Room was nice, amenities were great. But no control over the thermostat- was super muggy and warm. Opened the window but was noisy. Bed was comfortable. Staff was polite. And not walkable to any main areas … but location was city central.

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Keep up the good job!

very welcoming staff