Altopiano di Pine All inclusive Holidays

The hotel facilities and staff were very good but the area was run down and not very clean. Metro station was walkable but we did not feel safe walking back to the hotel late at night.

Had the most amazing time at this hotel from the room to the staff, and I can’t forget the amazing cocktails that I had. Will definitely be staying here when I visit Lake Como again

Great breakfast, comfortable room, helpful staff

Great Location, very good customer service and amazing room….

Rooms are excellent, great size and clean overall very happy with this Hotel, will stay there again.

This property was very confusing when booking and became even more confusing when we arrived. In the pictures they show the castle property which leads you to believe that its part the overall property and you have access to the grounds. No you don't. The old castle property belongs to someone else and you do not even have access to walk around the grounds. It's quiet as your out in the country so not possible to walk to restaurants. We choose to stay and eat at the hotel for the convenience. Food is fine but nothing special. Staff were good. The room had a broken scones light that should have been fixed a long time ago. We were disappointed as the pictures lead us to believe one thing and found something very different. My wife and I both commented that if they had not portrayed it as part of the castle we would have still stayed here. They are using the photo to attract guests so based on that we are giving a lower score.

The hotel facilities and staff were very good but the area was run down and not very clean. Metro station was walkable but we did not feel safe walking back to the hotel late at night.

I really liked this hotel. It had a spectacular view. The towels were changed every day, everything was very clean, and waking up to that view was beautiful. The location was great, and the staff were friendly and helpful, which made the stay even better. I would definitely stay here again.

The staff was very helpful and kind. Check in was easy, and their breakfast was awesome. Definitely recommend.