Shutoken Beach Holidays

I found this property to be overall underwhelming in terms of quality and options. For a Hilton resort, I'd expect more than two dining options and at least a full vending machine that isn't in the smokers' area. We paid a decent amount to stay here and the upcharging on everything was annoying. We couldn't use the pool because it was $46 per person and I'm not about to pay $200+ on top of the $2k we already paid to be here. I specifically booked this hotel for pool access and nowhere on Expedia or the hotel's site did it state the pool was an additional rate - likely because they can change the rate at any time. They also had restrictions on tattoos - which I understand for culture purposes, but I would have planned accordingly if it was documented anywhere. The staff treated us like we were bothering them (except for the room cleaners who were exceptionally sweet), the walls were thin on all sides so we got to enjoy other customers adjusting to the time difference, and the food was wildly overpriced. If you plan to stay here, prepare for half mile morning walks to the 7-Eleven for breakfast and enjoy the run down accommodations.

I found this property to be overall underwhelming in terms of quality and options. For a Hilton resort, I'd expect more than two dining options and at least a full vending machine that isn't in the smokers' area. We paid a decent amount to stay here and the upcharging on everything was annoying. We couldn't use the pool because it was $46 per person and I'm not about to pay $200+ on top of the $2k we already paid to be here. I specifically booked this hotel for pool access and nowhere on Expedia or the hotel's site did it state the pool was an additional rate - likely because they can change the rate at any time. They also had restrictions on tattoos - which I understand for culture purposes, but I would have planned accordingly if it was documented anywhere. The staff treated us like we were bothering them (except for the room cleaners who were exceptionally sweet), the walls were thin on all sides so we got to enjoy other customers adjusting to the time difference, and the food was wildly overpriced. If you plan to stay here, prepare for half mile morning walks to the 7-Eleven for breakfast and enjoy the run down accommodations.