Aletsch Arena Beach Holidays

Location of the hotel is excellent being close to the lake, shopping & restaurants. The staff were friendly & helpful, especially in the breakfast room where there was a good selection of food on offer for this type of hotel. We were staying in 2 different types of rooms, double business & delux twin & this is where there were discrepancies. In the business class room there was air conditioning but no coffee making machine or fridge, in the deluxe room there was a fridge & coffee machine but no air conditioning. We had paid extra to upgrade to deluxe twin & on an extremely hot weekend we were given a fan which was totally inadequate. Whilst I understand different pricing for different types & sizes of rooms I do think a coffee machine & definitely air conditioning should be standard to all. It is such a shame as the rooms are beautifully decorated. I would definitely use this hotel again if the air conditioning is sorted out or I could be guaranteed a room where it was working but probably not during the summer months.

Bright modern hotel with nice clean rooms Good TV and bathroom Comfy bed We had breakfast on 3rd morning and it was dreadful Hot food was all cold I reported the eggs which were not even cool but COLD She replaced them but the second lot was no better Who wants cold scrambled eggs There was choice of cold meats & cheeses but as a Diabetic eggs are my go to safe dish It was going to cost €40 for 2 so I had it taken off my bill

Absolutely stunning location right on Lake Annecy. Took about 25-30 minutes to drive to Annecy itself. Rooms relatively simple but very comfortable beds and perfectly well appointed. Staff all very friendly. Only disappointment is that bar food options were limited to cheese/charcuterie boards - this left us with limited options with one pregnant person and one small child. It would have been very helpful to have a couple more options for food so that we could have eaten in the hotel with our young daughter without needing to book the gastronomique restaurant at €80pp - the menu at the time of our stay didn’t really take our fancy, although I’m sure it would have been delicious. I expect this situation is improved in the high season when the bistronomique restaurant opens. In the end we walked into town and ate at Cafe de Place, which was a lovely authentic restaurant.

Staff were extremely kind and helpful. They go above and beyond to ensure you have what you need. Room was spotless and amazing. Would highly recommend staying here.

The absolute and quintessential French village visit. This place had everything as far as views access to the lake and French cuisine. Don’t hesitate to book The only negatives were the shower. I still don’t understand the 1/2 bath and 1/2 shower combo with a small glass to keep water from getting out. Don’t let it detour you. Great stay and great breakfast. Gorgeous area of the world

The staff made our honeymoon stay exceptional! Vincent, the concierge is such a pleasure and has a real passion for service. He provided us with detailed maps and recommendations for our outings. The breakfast buffet is unmatched and the service is attentive with additional menu offerings for no additional cost. Our room was modern, clean, and very comfortable with a view of the lake. Highly recommend and would stay again!

Had an amazing time at the Black Bass hôtel. What an absolute stunning location. Staff were super lovely and helpful and it was so easy to borrow bikes from there. Will be back.

Beautiful! Peaceful, Serene

The staff are bery hospitable and welcoming.

Staff were extremely kind and helpful. They go above and beyond to ensure you have what you need. Room was spotless and amazing. Would highly recommend staying here.

Location of the hotel is excellent being close to the lake, shopping & restaurants. The staff were friendly & helpful, especially in the breakfast room where there was a good selection of food on offer for this type of hotel. We were staying in 2 different types of rooms, double business & delux twin & this is where there were discrepancies. In the business class room there was air conditioning but no coffee making machine or fridge, in the deluxe room there was a fridge & coffee machine but no air conditioning. We had paid extra to upgrade to deluxe twin & on an extremely hot weekend we were given a fan which was totally inadequate. Whilst I understand different pricing for different types & sizes of rooms I do think a coffee machine & definitely air conditioning should be standard to all. It is such a shame as the rooms are beautifully decorated. I would definitely use this hotel again if the air conditioning is sorted out or I could be guaranteed a room where it was working but probably not during the summer months.