Rio de Janeiro State Beach Holidays

The room is clean and spacious. My room has a great ocean view. Enjoy our stay.

Helpful and friendly staff. Good breakfast. Clean rooms. The only issue was that there was mold in our room’s bathroom.

There was mold everywhere in our bathroom. Ned sheets were not clean. I asked them to change the room without mold and they did. There was mold in the 2nd room too. Except the bathroom, the rest of the room was ok. The reception guy was not that helpful, but he was kind and nice.

Housekeeping staff did not speak English or Spanish and had a hard time understanding simple requests.

Staff was amazing, felt safe with security at door and rooftop pool was awesome!

We stayed here for a Family Christmas Holiday vacation (visiting from the United States) and had an incredible stay -- the staff was incredibly helpful and friendly and even spoke great English which was really helpful for us giving us clear recommendations for safety (like walking on the beach side/promenade), food recommendations, or any questions we had that came up the staff was quick to help and so kind. The food was amazing, and the location was perfect, being right outside the beach -- having the umbrellas and chairs for free was a plus. We did get to the beach too late (around noon) one day, and they were out of umbrellas/chairs so I definitely recommend getting out earlier! We were able to enjoy the pool this day but felt like that tip would be helpful for others who visit here. The hotel was a good location from all the tourist spots you want to go to and the infinity pool was gorgeous. All in all, this was one of the nicest hotels we have stayed in and the Staff truly did an incredible job at being accommodating us (ie. holding our luggage since we arrived so early landing around 8AM before the 3PM Check-in) and even checking us in a bit early. From start to finish our stay was excellent and Rio has a special place in our hearts now and is one of our favorite trips we have been on. I am so glad I found this hotel and would stay here again if I ever were to come back to Rio!

Everyone was super nice and I loved the security in front of the building. Made me feel safe.

I was honestly expecting more from the Grand Hiyatt Rio. The only reason I’m giving 3 stars is because the staff was extremely polite and accommodating. We originally booked an ocean front room but they placed us on the 2nd floor next to the highway. It was so loud - my partner and I could not sleep at all. We ended up switching to an Ocean view instead which was much better but the online photos of both rooms were misleading. Beware of this when choosing your room type. Unfortunately, both rooms we occupied had a slight scent of mold that my partner and I noticed immediately. This is ultimately why I will not be booking again. I’m fine spending a large amount of money for a luxury experience but this stay fell short of “Grand”.