Italian Lakes Beach Holidays

Staff was great, especially Anna!!! At the restaurant. Always kind and helpful!!

Friendly staff Great breakfast Close and walkable to the main area Free parking Beautiful hotel

Clean rooms well equipped

Room was clean and staff were lovely. One of the biggest disappointments was the shuttle service into town. when I booked the hotel, (which was quite a walk from town) I thought it would be fine, because of the shuttle, but it turns out that it only runs a few times a day and the evening when you want to go into town for dinner, the last shuttle comes back so early that it isn’t viable to use the shuttle. We were also absolutely furious that the main reason for booking this hotel were the pools and area surrounding them. Unfortunately it turned out that all the sun loungers had towels on them with nobody sitting on them ! We had nowhere to sit by the pools even though I counted up over 50 sun loungers empty just on one side of the pool. Probably the same in the other side ! The staff never took the towels off or did anything about it. I find it completely ignorant of people to come down to the pool early, claim the best loungers and then going off to breakfast or wherever they go knowing someone who wants to sunbathe can’t because there’s nowhere to sit. It’s a culture that I don’t understand but since the hotel doesn’t enforce any rules for this I will not be returning.

First class all round

Staff was great, especially Anna!!! At the restaurant. Always kind and helpful!!

Friendly staff Great breakfast Close and walkable to the main area Free parking Beautiful hotel

Clean rooms well equipped