Aruba Casino Holidays

Room was great... we were upgraded to a 2 bedroom, 2 bath, with a great balcony view of the beach. Big shout-out to Jennifer and Juan Carlos for ensuring we were taken care of the entire week. Only issue was their AC went out for a day... While that was a minor inconvenience, I was impressed with the staffs attention to getting the issue promptly resolved and "taking care of us"

Overall it was a nice place to stay for our first Aruba trip. The food and drinks were great. We did not upgrade to the Mega all inclusive package and still found great food to eat each meal. Access to the beach was very convenient and the staff was very friendly. Upon check in, the shampoo, body wash and handsoap were empty in both our bathrooms and the toilet was not working in the main bathroom. After 2 days and 4 phone calls to front desk the soap, bodywash and shampoo was refilled. The toilet was never fixed. There was also not very good water pressure in the shower making it difficult to wash my hair. The grounds were well kept and we always had a cold drink in our hand. Aside from the smaller issues we still had a great time!

The hotel was absolutely amazing. The staff was friendly and welcoming. The beds were kind of hard, but all things considered it wasn’t a huge deal. I will say, we paid for the royal level room, and when we got there we were told there was no restaurant reservations for the entirety of our stay. I feel as though royal level should have first dibs on reservations, or at least be guaranteed dinner at the all inclusive restaurants we paid for. I would recommend this hotel to anyone and everyone. There were many people, and it never felt overly crowded. I don’t know that I would upgrade to royal level again, given the circumstances, but our overal experience was wonderful with the staff and room.

The staff were friendly and helpful. The location is great, you can walk to so many places and I felt very safe. The beach water was nice but the ground was mucky and had seaweed. We needed to use tubes. The pool and beach chair situation was good. I thought the price to rent palapas and gazebos was reasonable, but we never did. We could always find chairs with umbrellas around 7:30. The food was good. We especially liked Sea Breeze. For the price I wish the kids club was nicer and the rooms were nicer. Our AC stopped a few times because of a tripped breaker. Our shower constantly leaked water onto the bathroom floor. The 2 bed setup was double beds which was pretty tight for a family of 4. We stayed in the Sea Tower facing into the resort. Our room was decently quiet. But I heard that was not the case for our neighbors across the hall that faced off property. Our side had beautiful sunset views.

Booked our room to house 4 people - 2 Kids under 8 and 2 adults ( booked a 2 double bed room ) and was told because We booked through Expedia they don't guarantee anything. So we had a bed and a pull out couch . After pulling out the cough I thought my wife was going to pack up and leave, it was very unsettling but no choice.