El Arenal Golf Holidays

Staff were extremely friendly and helpful. The hotel room is a great size, a few amenities such as fridge/ kettle would have helped improve the experience, but this hotel is great value for money.

The room was stunningly spacious and clean. The Spa is impressive. Breakfast was overflowing with lovely options. We are traveling off- season.

I’d rate this more as a 3-star than a 4-star hotel. Check in: The man on reception when we arrived was really nice and welcoming, no issues there. Don’t know his name but he was bald (sorry). Check out: Completely different story. There were three people on reception – a middle-aged brunette man, an older man sitting down, and an older woman – and they were honestly so rude. They tried to charge us an extra £1000, saying we hadn’t paid, even though we had the receipt right in front of them. Instead of even checking properly, the brunette guy and woman just kept repeating, “we wouldn’t have the bill if you’d already paid.” We had to message Expedia (who we booked through), and when Expedia called the hotel, the older guy answered and actually said, “I don’t know why the hell they’re calling you.” In the end, it turned out we were right and we had paid, but there were no apologies at all. They also tried to charge us for soft drinks during meals, even though we were all-inclusive. Again, once we pointed it out, they took it off, but still no apology. Other cons: Bed was really uncomfortable, food very repetitive, gym wasn’t great, and the pool was tiny. Pros: Room was clean, nice view, short 10 min walk to the beach. Most of the staff throughout our stay were actually really lovely – it was just the reception team on check-out that left a bad taste. Overall, I wouldn’t call this a 4-star experience and wouldn’t return.

Great place to stay, lovely looking hotel and good facilities. Outdoor pool not heated but that didnt stop me from going in!

great room and location. The food was delicious

This stay in Mallorca was very special for us, as it was our first time on the island and also a birthday trip for me. We truly appreciated the kind birthday attention from the hotel — it was a lovely and thoughtful gesture that made our stay even more memorable. The hotel is beautiful, with a well-maintained territory and a pleasant atmosphere. The breakfast buffet was excellent — very tasty, fresh, and with a wide variety of options to choose from. On the downside, the pool water was not heated and quite cold, which made swimming uncomfortable. Also, the shower area was not very practical — only a curtain, so water splashed everywhere and flooded the bathroom. Overall, despite these small drawbacks, we had a wonderful experience and many great memories from our first visit to Mallorca.

Great place to stay, lovely looking hotel and good facilities. Outdoor pool not heated but that didnt stop me from going in!

The room was stunningly spacious and clean. The Spa is impressive. Breakfast was overflowing with lovely options. We are traveling off- season.

I’d rate this more as a 3-star than a 4-star hotel. Check in: The man on reception when we arrived was really nice and welcoming, no issues there. Don’t know his name but he was bald (sorry). Check out: Completely different story. There were three people on reception – a middle-aged brunette man, an older man sitting down, and an older woman – and they were honestly so rude. They tried to charge us an extra £1000, saying we hadn’t paid, even though we had the receipt right in front of them. Instead of even checking properly, the brunette guy and woman just kept repeating, “we wouldn’t have the bill if you’d already paid.” We had to message Expedia (who we booked through), and when Expedia called the hotel, the older guy answered and actually said, “I don’t know why the hell they’re calling you.” In the end, it turned out we were right and we had paid, but there were no apologies at all. They also tried to charge us for soft drinks during meals, even though we were all-inclusive. Again, once we pointed it out, they took it off, but still no apology. Other cons: Bed was really uncomfortable, food very repetitive, gym wasn’t great, and the pool was tiny. Pros: Room was clean, nice view, short 10 min walk to the beach. Most of the staff throughout our stay were actually really lovely – it was just the reception team on check-out that left a bad taste. Overall, I wouldn’t call this a 4-star experience and wouldn’t return.

Staff were extremely friendly and helpful. The hotel room is a great size, a few amenities such as fridge/ kettle would have helped improve the experience, but this hotel is great value for money.

The room was stunningly spacious and clean. The Spa is impressive. Breakfast was overflowing with lovely options. We are traveling off- season.

Great place to stay, lovely looking hotel and good facilities. Outdoor pool not heated but that didnt stop me from going in!