Elafonissi Golf Holidays

I recently stayed at Phos and had an absolutely incredible experience. From the moment I arrived, the customer service was top-tier—the entire team was attentive, welcoming, and truly dedicated to making sure my stay was perfect. Everything about the property was excellent: Accommodations: The rooms were beautiful, well-maintained, and incredibly comfortable. Dining: I was thoroughly impressed with both breakfast and lunch. The quality and variety were outstanding, making every meal a highlight of the day. Housekeeping: A special shout-out to the housekeeping team. The attention to detail and level of cleanliness throughout my stay was impeccable. I cannot recommend Phos highly enough for anyone looking for a seamless, high-quality hotel experience. I look forward to my next visit!

Loved the pool. The villa was really clean and bright. You do need to check into the actual hotel (which this is not, this is the villas), which is like 5-10 mins away by car, and I'll say this now that the hotel does have a restaurant. It was nice that when requested, they quickly delivered an iron and ironing board since it wasn't already inside our villa. The whole property was really clean and well maintained. The view from our villa was nice. The villa does have a steam shower which was nice. It had two bathrooms, one with the bedroom and one downstairs. It had its own dedicated parking spot for our rental car, dishware for cooking, a washer (no dryer), microwave, and a nice refrigerator/freezer. Couple of minor gripes and preferences were that the furniture was really basic and hard plastic so the seating was not comfortable. The wifi was pretty fast (broadband) but extremely high latency (ping) (700+ ms) for those who care about things like that. One of the gripes we had was that there is allegedly "room service" as they leave you food/drink/wine menus in your room and the phone has a room service button, yet if you want to order food, they will make it in their restaurant located at their hotel as previously mentioned and they do not deliver it... so it makes it pointless room service. Overall it was a nice villa, it was pretty quiet, and not too far away from old town Chania (10-15mins).

The hotel and staff were fantastic. We got to eat our breakfast every morning on our balcony looking into the bay around Chania. We liked the location and did not mind making use of the local taxis to spend time in the town where there were plenty of excellent restaurants. The staff were first rate and we wanted for nothing. Would recommend anyone to visit this hotel and Chania.

The room was super clean and the staff were always helpful and joyous. The location is great with a beach on the other side of the road and a short car trip to Old Town. Food was surprisingly good, we chose to eat there a couple of nights.

The hotel is amazing, we had the all inclusive package and it’s was fantastic.

The hotel is amazing, we had the all inclusive package and it’s was fantastic.

The hotel and staff were fantastic. We got to eat our breakfast every morning on our balcony looking into the bay around Chania. We liked the location and did not mind making use of the local taxis to spend time in the town where there were plenty of excellent restaurants. The staff were first rate and we wanted for nothing. Would recommend anyone to visit this hotel and Chania.

The hotel itself is beautiful, with great facilities and lovely views of both the mountains and the sea. The shared pool access rooms are definitely worth it and really enhanced the experience. The pool bar was also a highlight, and Elissa in particular provided fabulous service throughout our stay. That said, there were a few areas where the experience fell short of what you would expect from a true 5* hotel. The vegetarian food options were quite limited and unfortunately was not very good overall. We also found the reception staff fairly unhelpful, starting from check-in where we were simply handed an information sheet rather than being properly welcomed or briefed on the hotel. To make matters worse, some of the information provided was inaccurate — for example, the à la carte restaurant was advertised as open for dinner bookings, but we later discovered it only operated two nights a week, meaning we were unable to get a reservation during our stay. Drinks were another disappointment. While using non-premium brands isn’t necessarily an issue, the menu was misleading in places — for example, the Aperol Spritz was advertised as containing Aperol, but was instead made with a much cheaper alternative, which noticeably affected the quality. Overall, I’d say the hotel has the facilities and appearance of a 5* resort, but the service and attention to detail felt much closer to a 4* experience.