Douro Litoral Golf Holidays

So first impression on the room wasn’t to favorable. Had medication that needed to be refrigerated, could Not get the fridge open. Tried to call front desk, phone didn’t work. So we went back downstairs (after a very long delayed flight, we weren’t really in the mood ). So the front desk said nothing they could do but if it made us a feel better they had complaint’s before. Then the bartender Lily, came up and said let’s get this resolved. She went upstairs with us and pulled the fridge right out of its cabinet, which actually helped and it worked. We just had to live around it being in the middle of the floor. There was zero space for clothes, no dresser, undersized side tables. The shower had mold In the grout and edges. But the beds were clean and comfortable and we made do. The breakfast was a typical hotel breakfast, same things everyday. The restaurant on the other hand was not good at all. Ordered two burgers that came raw. No one came back to check so we tried to eat them. Didn’t work. When person did come we were told that’s the way they are served. So we still were charged for $30 for something inedible. The pool was great, the fact you couldn’t use towels for the beach was a bummer. But the area is perfect and just a few hiccups. Like I said we managed. I would return but with a scrub brush for the tub walls.

The hotel is in a great location with only eight rooms ,I believe.It has no immediate access for vehicles or parking so you will have to wheel your luggage to the entrance which is a short distance from the main road. Beside this minor inconvenience the staff is wonderful and will help with everything including your luggage from vehicle to room and back ! Special mention for Isabel at the front desk whom is very knowledgeable and a great person to talk to about everything ' Porto '.

The hotel common spaces were nice but the room definitely needed updating. The paint in the shower and other places in the room was peeling off. There weren't any USB outlets in the room. The minifridge barely cooled. The breakfast buffet was good with a lot of choices. Staff was helpful.

Great location. Updated room. It was clean. Had a great view.

The hotel is a good walk from the river and the old town. Staff are helpful, rooms clean and well maintained and there is a nice ground floor bar. Great view from the rooftop bar.

The hotel is a good walk from the river and the old town. Staff are helpful, rooms clean and well maintained and there is a nice ground floor bar. Great view from the rooftop bar.

Great location. Updated room. It was clean. Had a great view.

This was a last minute stay for us as our plans changed due to a forest fire in the Douro valley. The hotel room was very clean but unfortunately the shower didn’t work when we arrived, the fault was quickly fixed when we reported it to reception although I had to go downstairs for this as the room phone didn’t work. Breakfast was ok, it was unlabelled which made it much more difficult for me to find items to suit my dairy intolerance and I wasn’t confident in the quality of staff advice when I asked for help. I found enough food but it meant my choices were very limited. Clear allergy labelling and/ or an allergy folder or information sheet on allergens in standard items for customers would really help with this. Staff were very helpful in taking care of our bags and we enjoyed exploring the local area, especially the botanical gardens. We also went to the Casa da Musica for a performance by the Symphonic Orchestra and this was totally amazing, I highly recommend. All in all, this hotel was good value but could be better with slightly more attention to details and allergy information.