Africa Historic Holidays

The staff at the Riad were kind, courteous and friendly. Everything was presented with a smile and nothing was too much trouble. The night manager, Abdel was great and deserves special praise. Breakfast was also excellent with tea, coffee and a range of local food. We would highly recommend!

We were treated with exceptional hospitality by the hosts Abdelhek and Abdelilah (abdul and abdul) and all the staff. The Riad ilyaka was beautiful and very well managed. Every detail was handled well: delicious breakfasts, fresh flowers, transport..

Even though I am giving this resort a 5-star rating, you must read this carefully—because by American standards, this may not be your cup of tea. The resort itself is nice, but the service can be extremely poor unless you engage management directly—even for basic needs like fresh towels or a TV remote battery. Your experience will depend on your patience and willingness to escalate issues. My recent stay at the Mövenpick Hotel Mansour Eddahbi Marrakech was initially very challenging, but ultimately redeemed by outstanding management. I arrived with a Junior Suite booking and upgraded to a Luxury Suite, but the first room had a broken shower and an undesirable view. The second suite smelled strongly of cigarette smoke despite being non-smoking. After spending much of the evening changing rooms, I returned to a Junior Suite, which unfortunately had no window in the bedroom and poor ventilation since the AC was not operating, making it uncomfortably warm. Housekeeping was highly disappointing. Multiple requests for basic items were repeatedly promised but never delivered, even after follow-ups—far below five-star expectations. What made the difference was management. Mr. Lahcen, the supervisor, was attentive and resolved the situation by providing a significantly better room & quickly addressed the service issues. Thanks to him, my experience was turned around. Without their intervention, this would have been a 1-star stay.

What a fabulous Riad. From the moment you walk in you are greeted like family. You are served tea and pastries in the courtyard for the check in while your bags are taken to your room. We had the suite w/ terrace overlooking the courtyard which is a beautiful room. The entire staff are always available to help you and usually anticipate what you need before you ask. Great breakfast included every morning. Dinners in the restaurant are excellent with huge servings. Just can’t say enough about how special this Riad is. Want to say thank you to all the staff but a special thank you to Mohammed and Hakin who took care of us morning to night. They made my granddaughters birthday one she will never forget. Can’t wait to return. James Kluth

Clean, warm, and inviting. Bathroom hot water alignment to the right temperature took some time!! Breakfast can be improved. Coffee was cold to start with and then after asking for "HOT" coffee 2-3 times, we got it warmer.... Overall a good stay for a night. Not close to Souks or any major attraction - so if you want to walk, it will take about 20 minutes to get to Souks and about 30 minutes to Jamal Fna square

Clean, warm, and inviting. Bathroom hot water alignment to the right temperature took some time!! Breakfast can be improved. Coffee was cold to start with and then after asking for "HOT" coffee 2-3 times, we got it warmer.... Overall a good stay for a night. Not close to Souks or any major attraction - so if you want to walk, it will take about 20 minutes to get to Souks and about 30 minutes to Jamal Fna square

We were treated with exceptional hospitality by the hosts Abdelhek and Abdelilah (abdul and abdul) and all the staff. The Riad ilyaka was beautiful and very well managed. Every detail was handled well: delicious breakfasts, fresh flowers, transport..

Even though I am giving this resort a 5-star rating, you must read this carefully—because by American standards, this may not be your cup of tea. The resort itself is nice, but the service can be extremely poor unless you engage management directly—even for basic needs like fresh towels or a TV remote battery. Your experience will depend on your patience and willingness to escalate issues. My recent stay at the Mövenpick Hotel Mansour Eddahbi Marrakech was initially very challenging, but ultimately redeemed by outstanding management. I arrived with a Junior Suite booking and upgraded to a Luxury Suite, but the first room had a broken shower and an undesirable view. The second suite smelled strongly of cigarette smoke despite being non-smoking. After spending much of the evening changing rooms, I returned to a Junior Suite, which unfortunately had no window in the bedroom and poor ventilation since the AC was not operating, making it uncomfortably warm. Housekeeping was highly disappointing. Multiple requests for basic items were repeatedly promised but never delivered, even after follow-ups—far below five-star expectations. What made the difference was management. Mr. Lahcen, the supervisor, was attentive and resolved the situation by providing a significantly better room & quickly addressed the service issues. Thanks to him, my experience was turned around. Without their intervention, this would have been a 1-star stay.

The staff at the Riad were kind, courteous and friendly. Everything was presented with a smile and nothing was too much trouble. The night manager, Abdel was great and deserves special praise. Breakfast was also excellent with tea, coffee and a range of local food. We would highly recommend!

We were treated with exceptional hospitality by the hosts Abdelhek and Abdelilah (abdul and abdul) and all the staff. The Riad ilyaka was beautiful and very well managed. Every detail was handled well: delicious breakfasts, fresh flowers, transport..

Even though I am giving this resort a 5-star rating, you must read this carefully—because by American standards, this may not be your cup of tea. The resort itself is nice, but the service can be extremely poor unless you engage management directly—even for basic needs like fresh towels or a TV remote battery. Your experience will depend on your patience and willingness to escalate issues. My recent stay at the Mövenpick Hotel Mansour Eddahbi Marrakech was initially very challenging, but ultimately redeemed by outstanding management. I arrived with a Junior Suite booking and upgraded to a Luxury Suite, but the first room had a broken shower and an undesirable view. The second suite smelled strongly of cigarette smoke despite being non-smoking. After spending much of the evening changing rooms, I returned to a Junior Suite, which unfortunately had no window in the bedroom and poor ventilation since the AC was not operating, making it uncomfortably warm. Housekeeping was highly disappointing. Multiple requests for basic items were repeatedly promised but never delivered, even after follow-ups—far below five-star expectations. What made the difference was management. Mr. Lahcen, the supervisor, was attentive and resolved the situation by providing a significantly better room & quickly addressed the service issues. Thanks to him, my experience was turned around. Without their intervention, this would have been a 1-star stay.