El Arenal Kid friendly Holidays

Nice hotel. A bit dated but clean. Roof top restaurant and bar were lovely.

The single room was very comfortable and plenty big enough for one person. The hotel this year was a lot quieter at night, they have solved the issue of lots of drunks coming in throughout the night and waking everyone up. Rooms always clean. Choice of buffet selection is brilliant both at breakfast and evening meal and generally cooked really well.

Primero que todo en la habitación dejamos una basura botellas vacías y las chicas no la recogieron y lo segundo teníamos que avisarle al chico que nos abriera el garaje para llegar . Deberían de tener otro sistemas de cámaras y tener registradas las placas del carro cuando uno hace la reserva. Pero de resto todo genial piscinas desayuno excelente y un chico excelente muy formal el que da las toallas en la piscina el cubanito. Las chica de la piscina principal del piso 0 la chica de trencitas que reparte las bebidas muy grosera. Debería de quedarse callada y no responder de la manera que lo hizo.

We stayed at Tent Arenal with our family, including our children, during our trip to S'Arenal. I have to say that the service was excellent. The staff were incredibly friendly, helpful, and welcoming, which made our stay truly enjoyable. They really went above and beyond, and we are very grateful for their hospitality. The only downside is that I don't think this hotel is particularly suitable for families with children. During the high season, there are many German and Dutch guests, and unfortunately some of them behave quite poorly. There was a lot of drinking, loud shouting, and noise late at night and again early in the morning, which was disturbing for families trying to sleep. Fortunately, the wonderful staff made our stay worthwhile despite this. One suggestion for improvement would be to enforce the no-smoking policy more strictly. Smoking is not allowed around the pool area, but some guests ignored the rule without being reminded, which affected the experience for others.