Bernisse Kid friendly Holidays

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Beautiful boutique in prime location, quiet cozy room, comfortable bed, great service

room was gorgeous - having a private sauna in our bathroom was such a luxury

Brilliant location clean warm room easy keyless system great stay

We had a great time, wonderful location. The only issue with had was noise, not traffic noise but people in the hallways or alley through out the night and early morning. - if you are a light sleeper, this will will be an issue.

Absolutely everything you want in a stay! Friendly, helpful service, clean rooms, central location.

Beautiful boutique in prime location, quiet cozy room, comfortable bed, great service

This was hands down the nicest hotel I have ever stayed out.

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Brilliant location clean warm room easy keyless system great stay

Due to our room not being ready for check in the staff went out their way to provide a room upgrade to apologise before we had a chance to say anything. It was very thoughtful and brilliant customer experience.

The staff were very polite and friendly The room was clean and the location was fantastic Enjoyed our 3 night stay

Staff were very courteous and friendly. Hotel offers a calming atmosphere. 100% recommend👍💯

Great hotel in very good location.