New England Kid friendly Holidays

Great location, just few block to Korean Town, Time square. Nice staff

It’s been many years since my last stay at the Lotte Palace and it did not disappoint! Fabulous, as always. The staff was so kind and helpful (Michael completed our check in and out). Great recommendations from the concierge for lunch. Prompt room service whether it was for bubbly, bandaids or extra pillows, they were right there! I simply cannot wait to return after Thanksgiving.

Staff and service where the bedt, they always helped me with my location, recomendations, luggage, etc We walk to visit diferent places and the location of the hotel was the best

I absolutely loved this hotel. Very clean and nice and accommodating and great staff!

Great location!!! Close to shops, restaurants, museum of natural history and Central Park! Garage across the street. Love the restaurant/bar area that has garage door that opens when the weather is great outdoors.

Perfect location for the girls trip with my 15year old daughter. Soho shopping was great! The pool was fantastic and the location was less than a block to the subway. We rode the subway all week and never felt unsafe. Excellent hotel, we will be back!

I absolutely loved this hotel. Very clean and nice and accommodating and great staff!

This is a perfect location!

Good location but expensive.

Beautiful building, friendly staff, great atmosphere

The beds are the main thing that keep me coming black, so comfortable, especially after a long day of walking around Boston. I will say we were disappointed that the inside of our coffee machine was very dirty.. something i think shouldn't be missed when cleaning since we love a good morning coffee in the room , but had to settle for going to a coffee shop. We tried ordering room service , but after waiting over 1hr we ended up calling to cancel it. For the amount of money we paid , i think they could step their game up when it comes to service and details.