Schnee Eifel Kid friendly Holidays

The room was clean and bed was comfortable and clean. I didn't have breakfast but overall, happy with my stay.

Lovely, quiet location right by the river. Local shops are a 5 mins walk away. Nice breakfast set-up where you can sit inside, or outside on a lovely balcony with a few tables.

Overall, the hotel was good and I had a pleasant stay. I did not receive any VIP benefits such as a room upgrade or similar perks. As an Expedia Gold Member, I was expecting at least one VIP offer from the hotel, but no benefits were provided at all. The only thing I received was early check-in Additionally, the hotel did not provide slippers in the room. For a hotel of this quality, I consider this a significant downside, as even basic amenities like slippers are expected.

Clean room, friendly staff, nice new interior.

Eray at reception was top class, so helpful nothing was too much trouble, alway smiling. We recommend this hotel 5 star service. Breakfast was excellent.

Clean room. Comfortable bed. Big bath tub. Breakfast was super. Close to city of Bensberg.

Great hotel, clean room, nice staff and good breakfast.

Best location. Friendly and well trained staff, generous service & amenities. Special compliments to Front Office, Housekeeping and senior doorman. Room is very spacious, bright, comfortable and super clean.