High Atlas Kid friendly Holidays

This is going to sound like a rant but it's definitely not however! Here goes! The communal areas of the hotel were fabulous and all of it was scrumptiously clean, the staff couldn't do enough for you. However our room was very disappointing. This time we had a family room with two bedrooms a kitchen area. And living room. Bedrooms were ok, living area , bathroom and hall/ entrance were all ok but. Sink in the bathroom was falling off it's pedestal, toilet seat was very loose and couldn't be tightened (I tried) safe in the bedroom had full instructions but wouldn't work. I later discovered you had to have it activated at reception, but noby told us that, the wardrobe doors wouldnt close so we had to pop something in front to hold them shut, the kitchen area had cupboards but no cooking items or crockery, it had drawers but no cutlery, it had an oven that didn't work, it was gas and wasn't connected! It had a tall fridge freezer that lite up but didn't work and had a very small fridge as well that did work! All that was very odd I thought, a virtually empty room. If you don't want them used or they are broken get rid! The drinks in the hotel were the same as English prices really which in comparison made them expensive but outside the hotel they were much cheaper. I didn't but my family visited the same hotel last year and said the rooms were wonderful! Overall it wouldn't stop me visiting again but I wouldn't stay. As long (we only stayed a week) the room was very dated..

Wonderful to have a spa on site with great treatment options! Breakfast is very good with a wide variety of options

Its a great place, the breakfast has many options and the employees are very kind and helpful the room is big and cozy

We came from the UK looking for a holiday break and all I can say is WOW! The Mellah is a true hidden gem. A beautifully curated space with amazing service that is perfectly located walking distance to all sort of attractions. We feel so rested and fell in love with Morroco. We can't wait to return. Thank you Mellah team!

Lovely continental breakfast provided each day, the staff were absolutely lovely and really looked after us. It’s a beautiful Riad with traditional features but modern facilities. We had a number of Hammam and spa treatments which were excellent. Like many Riads, the roads outside are not very luxury looking but you step through the door into an oasis of luxury living. Enjoyed every moment.

Overall we were quite disappointed in this hotel. It carries the "Savoy" name but is considerably rough around the edges. One of the four hotel buildings is actually an incomplete building site. The finishings in the rooms are of a quite sub-standard (poor tile grouting, marble still have writing on it from installation, our balcony door would not lock). The hotel also charges too much for some services, given their quality. For example, the evening buffet cost around £25 per head but the food was overall fairly poor. We only ate there as our flight arrived late. Another example is that the hotel charges £20 per person for 1 hour of hot tub use, even if you have purchased spa treatments. Every other spa I have ever been to would include this for free if you had booked treatments. Cocktails are also exorbitant prices. The staff were generally very helpful, but no more so than a normal hotel.

We came from the UK looking for a holiday break and all I can say is WOW! The Mellah is a true hidden gem. A beautifully curated space with amazing service that is perfectly located walking distance to all sort of attractions. We feel so rested and fell in love with Morroco. We can't wait to return. Thank you Mellah team!

Lovely continental breakfast provided each day, the staff were absolutely lovely and really looked after us. It’s a beautiful Riad with traditional features but modern facilities. We had a number of Hammam and spa treatments which were excellent. Like many Riads, the roads outside are not very luxury looking but you step through the door into an oasis of luxury living. Enjoyed every moment.

This is going to sound like a rant but it's definitely not however! Here goes! The communal areas of the hotel were fabulous and all of it was scrumptiously clean, the staff couldn't do enough for you. However our room was very disappointing. This time we had a family room with two bedrooms a kitchen area. And living room. Bedrooms were ok, living area , bathroom and hall/ entrance were all ok but. Sink in the bathroom was falling off it's pedestal, toilet seat was very loose and couldn't be tightened (I tried) safe in the bedroom had full instructions but wouldn't work. I later discovered you had to have it activated at reception, but noby told us that, the wardrobe doors wouldnt close so we had to pop something in front to hold them shut, the kitchen area had cupboards but no cooking items or crockery, it had drawers but no cutlery, it had an oven that didn't work, it was gas and wasn't connected! It had a tall fridge freezer that lite up but didn't work and had a very small fridge as well that did work! All that was very odd I thought, a virtually empty room. If you don't want them used or they are broken get rid! The drinks in the hotel were the same as English prices really which in comparison made them expensive but outside the hotel they were much cheaper. I didn't but my family visited the same hotel last year and said the rooms were wonderful! Overall it wouldn't stop me visiting again but I wouldn't stay. As long (we only stayed a week) the room was very dated..

Wonderful to have a spa on site with great treatment options! Breakfast is very good with a wide variety of options

Its a great place, the breakfast has many options and the employees are very kind and helpful the room is big and cozy