Plzeň-jih Kid friendly Holidays

Staff was super nice and welcoming especially Mark who was the receptionist. Where else would you get a welcome glass of Champagne when you are checking in? Number of hotels in the US who would offer that is zero! Clean room great location and a bottle of Czech red wine. Well done!!

Excellent boutique hotel

The hotel was wonderful and close to all sights. It was noisy from time to time from other guests. Staff were excellent.

The Emblem was in the prime location of Old Town Square. The staff was friendly and helpful. Our room was spacious and clean! Housekeeping lady was very sweet and attentive if we needed anything. Overall stay 10/10 my only gripe is the keys to get into room and gate can sometimes be a pain. Other than that, no complaints!

Beautiful musically themed hotel with access to a historic garden and helpful staff.

The Emblem was in the prime location of Old Town Square. The staff was friendly and helpful. Our room was spacious and clean! Housekeeping lady was very sweet and attentive if we needed anything. Overall stay 10/10 my only gripe is the keys to get into room and gate can sometimes be a pain. Other than that, no complaints!

Beautiful musically themed hotel with access to a historic garden and helpful staff.

Sandra made my stay even more special .

The hotel was fabulous. Terrific staff. We paid extra for a view of the Charles Bridge and Prague Castle however being only on the second floor and the trees in bloom that upgrade was pointless. I had two major complaints. One was the breakfast and the other was the pick up driver service the hotel website recommends. 1st, the wait staff was great but the food being served in the chaffing dishes was cold. Almost like it they had been forgotten to be turned on. The one morning the scrambled eggs were placed out almost like they had been forgotten to be cooked. They were the consistency of soup. The wait staff immediately corrected the issue once they were notified and almost looked angry as if they were dealing with an amateur chef. For a five star hotel it was extremely unimpressive. Enough for us to not want to try dinner there, especially at the price you would be paying, which if the food is good, wouldn't never be an issue. 2nd, the company Welcome Pickups, the hotel website's recommended drivers, stood us up at the train station but then proceeded to say we were a no show 30 minutes after the fact. I called Welcome Pickups and their customer service issued me a full refund. Still, I had to hang around half an hour not knowing what was going on and then finally call an Uber which I should have just done in the first place. When we told the concierge at the hotel he said they have numerous problems with the site but have no control over who head office chooses.

Sandra made my stay even more special .