Long Island Kid friendly Holidays

Hotel was great, beautiful room and very accommodating staff. Only minor complaint is pertaining to tech issues experienced there. The wifi seemed very spotty, and the 1 Hotel App was very glitchy, the in-room dining was not working properly. The phones worked and staff was very helpful, so it all worked out. The roof bar got quite busy around 5p and it took 45 minutes to order a drink, may need more bar staff. Absolutely amazing views from the suite. Especially at night. All in all, good experience - I'll come back.

Hotel was great, beautiful room and very accommodating staff. Only minor complaint is pertaining to tech issues experienced there. The wifi seemed very spotty, and the 1 Hotel App was very glitchy, the in-room dining was not working properly. The phones worked and staff was very helpful, so it all worked out. The roof bar got quite busy around 5p and it took 45 minutes to order a drink, may need more bar staff. Absolutely amazing views from the suite. Especially at night. All in all, good experience - I'll come back.

Hotel was great, beautiful room and very accommodating staff. Only minor complaint is pertaining to tech issues experienced there. The wifi seemed very spotty, and the 1 Hotel App was very glitchy, the in-room dining was not working properly. The phones worked and staff was very helpful, so it all worked out. The roof bar got quite busy around 5p and it took 45 minutes to order a drink, may need more bar staff. Absolutely amazing views from the suite. Especially at night. All in all, good experience - I'll come back.

Breakfast was good. The shuttle driver was excellent. However, the motel has no luggage carts. I had to manage getting 5 large suitcases upstairs to my room. I was thankful for other patrons. Davin was amazing. Very personable and friendly and attentive. I had already paid for my room and found out after I arrived that I had to pay $150 deposit for incidentals. I couldn’t use cash. It had to be my card. I did get it back. The shuttle doesn’t go to the second airport in the vicinity. I had to pay an additional $78 to get an uber from LaGuardia to the motel. You will get more business if the shuttle runs there as well. It only said shuttle service and failed to mention LaGuardia wasn’t included. If it hadn’t been so late and my room already paid for I definitely would’ve considered another establishment. If you want help with luggage don’t go there