Provence-Alpes-Côte d'Azur Kid friendly Holidays

The room were very cleaned expecially when the tall dark male(cant remember his name), he cleaned to perfection and help arranged our things neatly. He deserves a reward. Some staffs were very nice but others were terrible and rude. The lady that picked us up at the airport was very rude and unhelpful. She was on the phone when we got the vehicle and still on it for about 5min after we loaded our luggages in it.Dont expect them to help with your luggages. She started checking us in and later told the other lady to check us in as she cant deal with us since we don't speak French, then she walked off without no apology. She was rude. When we booked it didn't say we have to pay for breakfast for 16years only for us to get to the hotel and we were charged for breakfast for 16year old child. It should have been added when we mentioned 2 adults and a child age 16 in the booking. The breakfast staffs were very nice and helpful.

Have stayed here a total of nine days in the last month. Staff are excellent, a good breakfast was provided and the hotel is in an excellent location.

Great location. Easy walk to tram to get around to places and also to the promenade! Water available for refill in the lobby and also a coffee machine

Very good facilities and excellent hot and cold breakfast choice and presentation. Very helpful and friendly staff. Very clean room with extremely comfortable beds.

One employee had a bad attitude and acted like we were bothering her every time we had a question.... It was hard to find cold water. There was hardly ever any ice water in the lobby and when it was out it was always empty.

Gorgeous hotel. Loved our stay there!

Very good facilities and excellent hot and cold breakfast choice and presentation. Very helpful and friendly staff. Very clean room with extremely comfortable beds.

Staff was very friendly and helpful.

Have stayed here a total of nine days in the last month. Staff are excellent, a good breakfast was provided and the hotel is in an excellent location.

We weren't told the hotel was under construction which started noisily outside our room both days at 8am