Europe Kid friendly Holidays

Great

The LOCATION was excellent, right by the River Walk, boats, The Eye and restaurants. Easy walking to Westminster Abbey and nice shopping. A cab could be called by the hotel outside the door. The bed was comfortable, our view was good and the separate living room was nice. For women, the light in the bathroom was not good. The buffet breakfast was good, but pricey. The dinner was just okay.

Was great!! Would definitely stay again

Terrible WiFi and also we faced a WiFi outage. Mattress was old, bad and needs to be replaced. Toilet flushes don’t work properly. For this price there were plenty of other options. We trusted the Crown Plaza brand and were very disappointed.

Clean, good service, nice location, had everything we needed. I have recommended it to friends and family

Great

The LOCATION was excellent, right by the River Walk, boats, The Eye and restaurants. Easy walking to Westminster Abbey and nice shopping. A cab could be called by the hotel outside the door. The bed was comfortable, our view was good and the separate living room was nice. For women, the light in the bathroom was not good. The buffet breakfast was good, but pricey. The dinner was just okay.

In general this is a very nice and big hotel. Breakfast is always the same, but the quality is amazing and it contains everything you need to have a nice morning breakfast. Access to different areas of the hotel is a bit confusing, so if you get lost sometimes don't be surprised. Staff are very friendly and they never give you fake smile. They enjoy what they do. Room was very nice... it was a bit hot and you won't be able to drop the temperature below a certain limit (probably due to energy conservation). Room cleaning is every 4 days, but you can always ask the receptionist for extra room cleaning when it's needed. The room cleaning was satisfactory.... sometimes they didn't pay attention to details like vacuuming the floor. Whenever we had room cleaning, they were removing our cups and we couldn't have tea or coffee. We had to go all the way to the lobby and find two cups from somewhere. Also, after using the only 2 tea bags that they gave us on the first night, we never received any tea bag. So, they need to work more on the room cleaning services and paying more attention to details. These are the details that make a hotel a good or excellent hotel. In general it's a very good hotel and you will enjoy being close to the central station.

Great

Terrible WiFi and also we faced a WiFi outage. Mattress was old, bad and needs to be replaced. Toilet flushes don’t work properly. For this price there were plenty of other options. We trusted the Crown Plaza brand and were very disappointed.

The LOCATION was excellent, right by the River Walk, boats, The Eye and restaurants. Easy walking to Westminster Abbey and nice shopping. A cab could be called by the hotel outside the door. The bed was comfortable, our view was good and the separate living room was nice. For women, the light in the bathroom was not good. The buffet breakfast was good, but pricey. The dinner was just okay.