Europe Kid friendly Holidays

Amazing hotel, really friendly staff, very yummy breakfast! Clean, quiet and in a great area to explore London!

This was my second trip here with my kids. The accommodation, grounds and staff were excellent but there were two notable changes l didn't like. First, they recontoured the pool making it much shallower which was a shame as both myself and my kids much preferred the pool before. Second, when we last came l would say the food was a real highlight for us but this time the standard has really dropped. There was a lot of very average and cheap food to fill out the buffet and some of the food was poorly cooked. When you pay a lot of money for your holiday l expect a certain level of service but this time the food really let the holiday down and it wasn’t just my opinion. There were also huge queues for the food so we ended up waiting in line for up to 15-20 minutes. I won’t be returning but that’s more to do with the fact l enjoy new experiences. If the hotel address the points noted above l’d recommend the hotel.

One of the more modern hotels (American feel) in Rome. Staff was great. It was clean, comfortable and in a great area.

Safe, easy to go everywhere. Loved the hotel view.

Been coming here for 10 years and it is normally excellent. This time some areas seemed a little tired and the food wasn't quite as good as in the past. Still excellent compared to other hotels, but it seems like the standards have dropped. For example, range of food and lighting that was flickering or on its way out. Some excellent theme nights last year, but not this time. The other thing is you need to sort out reception wait times. This is not something I experience to the same extent elsewhere. Perhaps look into the range of the most common queries and try to tackle some of these another way.

Been coming here for 10 years and it is normally excellent. This time some areas seemed a little tired and the food wasn't quite as good as in the past. Still excellent compared to other hotels, but it seems like the standards have dropped. For example, range of food and lighting that was flickering or on its way out. Some excellent theme nights last year, but not this time. The other thing is you need to sort out reception wait times. This is not something I experience to the same extent elsewhere. Perhaps look into the range of the most common queries and try to tackle some of these another way.

Amazing hotel, really friendly staff, very yummy breakfast! Clean, quiet and in a great area to explore London!

One of the more modern hotels (American feel) in Rome. Staff was great. It was clean, comfortable and in a great area.

Safe, easy to go everywhere. Loved the hotel view.

Amazing hotel, really friendly staff, very yummy breakfast! Clean, quiet and in a great area to explore London!

Safe, easy to go everywhere. Loved the hotel view.

Nice hotel , free airport shuttle, early check in offered . Unfortunately they charge for later checkout than 11 am . Great breakfast buffet with already made and make to order eggs and sides , lots of sides and cold food , good oatmeal bar .