Europe Kid friendly Holidays

Incredible hotel with such convenient access to the subway!!

Lovely hotel. Enjoyed our stay. Friendly helpful staff. Rooms comfortable. Food was tasty and lots of choice. Enjoyed access to tennis courts and table tennis and gym. Adult only pool and restaurant was nice. Close to both porta pollensa and Alcudia towns on the local bus. Beach is very close and nice to swim in but have to cross a busy road to get to it No sun loungers around the pool - they get booked up early in the morning. Extra charges for many food and drinks even though all inclusive. Robes and slippers in the room would have been lovely. No Conditioner

Super close to many attractions, Next to Waterloo Station. Very modern and trendy facilites. Very spacious rooms

This is our second time staying because the first time wowed us. This time was average. The basics in the room weren’t as well stocked as before. No body wash. No wash cloths. The coffee and tea set up were basic. On our previous visit we were greeted with treats and wine in our room upon arrival, but not this time. We also previously had an assortment of biscuits to go with coffee and tea that were replenished daily, but not this time. Our trip was disrupted and we needed an extra nights stay, so they did get us booked another night. The view of Elizabeth tower from our room was dreamy both times. Not sure if we would stay again.

Been coming here for 10 years and it is normally excellent. This time some areas seemed a little tired and the food wasn't quite as good as in the past. Still excellent compared to other hotels, but it seems like the standards have dropped. For example, range of food and lighting that was flickering or on its way out. Some excellent theme nights last year, but not this time. The other thing is you need to sort out reception wait times. This is not something I experience to the same extent elsewhere. Perhaps look into the range of the most common queries and try to tackle some of these another way.

Been coming here for 10 years and it is normally excellent. This time some areas seemed a little tired and the food wasn't quite as good as in the past. Still excellent compared to other hotels, but it seems like the standards have dropped. For example, range of food and lighting that was flickering or on its way out. Some excellent theme nights last year, but not this time. The other thing is you need to sort out reception wait times. This is not something I experience to the same extent elsewhere. Perhaps look into the range of the most common queries and try to tackle some of these another way.

The location was great. It was clean and spacious.

Excellent hotel if you’re travelling with children.

Incredible hotel with such convenient access to the subway!!

Super close to many attractions, Next to Waterloo Station. Very modern and trendy facilites. Very spacious rooms

This is our second time staying because the first time wowed us. This time was average. The basics in the room weren’t as well stocked as before. No body wash. No wash cloths. The coffee and tea set up were basic. On our previous visit we were greeted with treats and wine in our room upon arrival, but not this time. We also previously had an assortment of biscuits to go with coffee and tea that were replenished daily, but not this time. Our trip was disrupted and we needed an extra nights stay, so they did get us booked another night. The view of Elizabeth tower from our room was dreamy both times. Not sure if we would stay again.