Souss-Massa-Draa Kid friendly Holidays

I traveled with a group of friends, and we had an amazing time! From the moment we landed, everything was smooth and well-organized. Our driver picked us up promptly from the airport, and when we arrived at the hotel, the staff greeted us warmly with big smiles. They gave us a quick introduction about our stay, what to expect, and even helped us exchange our foreign currency. The rooms were standard and had air conditioning, which was perfect for the warm weather. Breakfast was alright, but what truly made our stay special was the incredible staff. They were always friendly, happy to help, and even taught me a few phrases in the local language! It was such a wonderful experience, and I’d love to visit again!

Beautifully decorated. Food lovely. Staff super friendly. I was with my 2 children and was Disappointed we could never get a sun lounger. People went out early in the morning to reserve. My 15yr wouldn’t sleep on the sofa bed as it wasn’t comfy, so there was a sleeping issue and our electrics went out twice, so we showered without light and my safe box had an error so an outside engineer had to come on site which meant 1 day, I went out without any money.

Clean and well designed property that was not too crowded. Small issues like water and tea/coffee not being refilled every day so not a premium service. Breakfast buffet is limited but good enough for European tastes. Pool is clean and well-maintained.

Stayed for 5 nights , the longest check in / waiting for our room for 3 hours .. staff not listening to our requests although we emailed before . Reception staff were very friendly but that it where it ends ,can’t say the same about bar staff and some of restaurant staff . The property gardens are beautiful and immaculate this is why we chose this hotel for the garden and swimming pools , the pools are very cold in October which we did not expect , the ocean was warmer though and so clean ! The food is ok very repetitive and not that many options comparing to other all inclusive hotels but we enjoyed it . I have emailed before twice to say it was a special anniversary and I thought at least they could put a message in the room or some cake but totally ignored which was disappointing… I think this is the conclusion : beautiful grounds but no attention to detail , we will not return

Beautiful Hotel and beautiful location. I Will come back without a doubt.....

Beautiful Hotel and beautiful location. I Will come back without a doubt.....

Beautifully decorated. Food lovely. Staff super friendly. I was with my 2 children and was Disappointed we could never get a sun lounger. People went out early in the morning to reserve. My 15yr wouldn’t sleep on the sofa bed as it wasn’t comfy, so there was a sleeping issue and our electrics went out twice, so we showered without light and my safe box had an error so an outside engineer had to come on site which meant 1 day, I went out without any money.

The hotel was lovely. The communication with staff was difficult sometimes as 80% did not know how to speak English. There was very small ants around the outside and inside of the door to our hotel room when i made them aware they did not understand or didn't want to understand and did nothing to resolve the situation. Communication when ordering food was difficult ended up ordering double and paying more for certain items due to lack of understanding. If fluent in french then you are ok. Overall the hotel was beautiful.

I traveled with a group of friends, and we had an amazing time! From the moment we landed, everything was smooth and well-organized. Our driver picked us up promptly from the airport, and when we arrived at the hotel, the staff greeted us warmly with big smiles. They gave us a quick introduction about our stay, what to expect, and even helped us exchange our foreign currency. The rooms were standard and had air conditioning, which was perfect for the warm weather. Breakfast was alright, but what truly made our stay special was the incredible staff. They were always friendly, happy to help, and even taught me a few phrases in the local language! It was such a wonderful experience, and I’d love to visit again!

Clean and well designed property that was not too crowded. Small issues like water and tea/coffee not being refilled every day so not a premium service. Breakfast buffet is limited but good enough for European tastes. Pool is clean and well-maintained.

Beautiful Hotel and beautiful location. I Will come back without a doubt.....