Iron Island Kid friendly Holidays

The front desk staff was great. There was a glitch with the morning shuttle driver, and they preemptively ordered a replacement, at no cost to us. I appreciate that they offer up to two weeks parking for a fee. The room was nice, although the style was a bit dated, and the furniture had a few dings. The bed was comfortable, and the bathroom clean and spacious. The blackout curtains were effective, and the area is quiet. A few things prevented a better review. One, the carpet in the hall is the third floor was obviously worn and not completely clean. Second, there were no charging points in the room. On the plus side, there are some very nice restaurants on the property. We didn’t try them. They were too expensive for us. The one that was open on Monday had a $60 per person prix fixe menu.

All the staff were friendly and helpful (front desk, maids, restaurant server). We loved the free coffee and tea every morning in the lobby area and the free covered parking. We also really enjoyed the ability to walk to all the cute shops and cafes in the historic village of Williamsville.

Exceptional experience.

Nice and clean room.

Great place to stay when you're flying out from Buffalo. Shuttle got me to airport on time for my flight. Very nice accommodations.

This hotel is very unique! Staff is friendly! Great drinks. Such a wonderful experience!

No room service dating make our bed they didn’t take the trash. They set us by their laundry room. We had kids outside playing until 9 o’clock at night not happy with this stay and they still want tocharge us like full price for the service when we didn’t get all the services.