Douro Litoral Luxury Holidays

The hotel is a good walk from the river and the old town. Staff are helpful, rooms clean and well maintained and there is a nice ground floor bar. Great view from the rooftop bar.

The hotel common spaces were nice but the room definitely needed updating. The paint in the shower and other places in the room was peeling off. There weren't any USB outlets in the room. The minifridge barely cooled. The breakfast buffet was good with a lot of choices. Staff was helpful.

Amazing view from the rooftop bar where the staff were so friendly & helpful. Great choices at breakfast buffet. I gave a 4 star rating as housekeeping didn’t replenish our towels or coffee pods during our stay otherwise it would’ve been 5. We had to go down to Reception to report this as no telephone in room. The matter was dealt with very swiftly but it was annoying having to wait to shower after a very long hot day.

The hotel is a good walk from the river and the old town. Staff are helpful, rooms clean and well maintained and there is a nice ground floor bar. Great view from the rooftop bar.

This was a last minute stay for us as our plans changed due to a forest fire in the Douro valley. The hotel room was very clean but unfortunately the shower didn’t work when we arrived, the fault was quickly fixed when we reported it to reception although I had to go downstairs for this as the room phone didn’t work. Breakfast was ok, it was unlabelled which made it much more difficult for me to find items to suit my dairy intolerance and I wasn’t confident in the quality of staff advice when I asked for help. I found enough food but it meant my choices were very limited. Clear allergy labelling and/ or an allergy folder or information sheet on allergens in standard items for customers would really help with this. Staff were very helpful in taking care of our bags and we enjoyed exploring the local area, especially the botanical gardens. We also went to the Casa da Musica for a performance by the Symphonic Orchestra and this was totally amazing, I highly recommend. All in all, this hotel was good value but could be better with slightly more attention to details and allergy information.