Zittau Mountains Luxury Holidays

Room is big. No divider/curtain in the washroom, so water splash everywhere.

I was so disappointed with this hotel. It purports to be a 5 star hotel and I was certainly paying a rate commensurate with that but it simply isn’t of a high enough standard to deserve a 5 star rating. From staff arguing with each other in front of us to being denied entry to the bar because it was too busy; there simply isn’t enough room for me to list their faults here, which essentially come down to a lack of attention to detail and care but if the management want to write to me I will give them the full list.

Great hotel, our room was warm and clean. The staff were very helpful and friendly. It was quite busy considering it was January but they were very organised. The breakfast selection was wonderful. Would recommend this hotel.

Todo excelente me encantó muy buena atención todo organizado ✨🙏

The hotel design supposed to be creative but it is very inconvenient, the toilet seat being practically a hole in the marble, everytime you want to use it is problematic, no one wants to set on a cold marble. The noise of the upper floor it felt like inside the room. Aside that the price of the hotel given all these issues, no value for money.

The hotel design supposed to be creative but it is very inconvenient, the toilet seat being practically a hole in the marble, everytime you want to use it is problematic, no one wants to set on a cold marble. The noise of the upper floor it felt like inside the room. Aside that the price of the hotel given all these issues, no value for money.

I was so disappointed with this hotel. It purports to be a 5 star hotel and I was certainly paying a rate commensurate with that but it simply isn’t of a high enough standard to deserve a 5 star rating. From staff arguing with each other in front of us to being denied entry to the bar because it was too busy; there simply isn’t enough room for me to list their faults here, which essentially come down to a lack of attention to detail and care but if the management want to write to me I will give them the full list.

Completely magical experience staying here. The superlative staff, stunning design and perfect location couldn’t have been better. This is my new home in Roma!

The hotel design supposed to be creative but it is very inconvenient, the toilet seat being practically a hole in the marble, everytime you want to use it is problematic, no one wants to set on a cold marble. The noise of the upper floor it felt like inside the room. Aside that the price of the hotel given all these issues, no value for money.

I was so disappointed with this hotel. It purports to be a 5 star hotel and I was certainly paying a rate commensurate with that but it simply isn’t of a high enough standard to deserve a 5 star rating. From staff arguing with each other in front of us to being denied entry to the bar because it was too busy; there simply isn’t enough room for me to list their faults here, which essentially come down to a lack of attention to detail and care but if the management want to write to me I will give them the full list.

We had a great time at the hotel. The staff were very friendly and helpful, the rooms were clean and comfortable, and the atmosphere was relaxing. The location was convenient, and we really enjoyed the facilities. Overall, it was a wonderful stay, and we would definitely come back.”

Room is big. No divider/curtain in the washroom, so water splash everywhere.

Courteous and helpful staff. Clean, great amenities

Everything was great. The check in process was fast. Enjoyed breakfast specially it was located on the rooftop. The room was always clean. Friendly and helpful staffs.