Sinai Peninsula Luxury Holidays

Great hotel and location if they updated there rooms would be a amazing The hotel interior is at least 15 years old and need drastic modernising The swimming area reef and beach are amazing The food could be improved specially the quality of the meat

amazing stay but rooms could be updated for a 5 star hotel

Stayed at Cleopatra Luxury Resort Sharm El Sheikh for 7 nights in April 2026. Beautiful resort, but unfortunately the experience didn’t match the 5★ image. Service was inconsistent, staff often inattentive (especially around the pool and evening entertainment), and the food quality was disappointing. Basic touches were missing on arrival (no welcome drink, empty minibar, no robes/slippers), and we frequently had to chase for things like drinks, housekeeping, and even towels. There were some positives — customer relations were helpful, the resort itself is stunning, and a few staff (like Ahmed in the Market Hall) really stood out. The pools are great and cater to different vibes, and it was nice that they arranged a birthday cake for my child. Overall: looks like a 5★ resort, but feels more like a 4★ stay with 3★ service and food. Wouldn’t return.

Superb views, beautifully landscape and great service. The beach is fantastic, the coral reefs teaming with tropical fish and the staff are kindess itself. Do please do yourself a favour and book an unforgettable holiday.

I initially booked one night at Jaz Sharm Dreams after fleeing a terrible experience at a hotel in Dahab, but ended up staying longer because of the warm hospitality! The hotel was 5-star and is now 4-star. Some areas like the bathrooms could use updating, but the rooms are spacious, clean and comfortable. As a solo female traveller, safety matters. I appreciated being given a room close to the main building. Rooms have safes and proper locks and latches, which made me feel secure. There are SEVEN pools, including a heated pool with a jacuzzi and another with a swim-up pool bar. The main pool is lively with music and activities, while other pools are geared towards relaxation. Special thanks to Iraky, the pool supervisor who kindly helped me reserve one of the gorgeous canopy daybeds before the early risers :)) The animation team (Adham and Alan) were great at organising darts, volleyball, yoga and aqua aerobics but respectful of guests resting. Food was 9/10 for all-inclusive. I enjoyed the salad stations and outdoor grill with fresh bread, chicken and kofta. What really made the stay was the staff. Mahmoud, Karim and Maryam at reception were very kind throughout and upgraded me after my difficult arrival. Also big thanks to Mohamed from housekeeping, Chefs Hany + Adel, Mr Edam, Mohamed at the omelette station, Mahmoud, El Sayed, Karim and the attentive restaurant team. What was meant to be a one-night stop turned into a really enjoyable stay. I’d happily return.

Great hotel and location if they updated there rooms would be a amazing The hotel interior is at least 15 years old and need drastic modernising The swimming area reef and beach are amazing The food could be improved specially the quality of the meat

amazing stay but rooms could be updated for a 5 star hotel

Stayed at Cleopatra Luxury Resort Sharm El Sheikh for 7 nights in April 2026. Beautiful resort, but unfortunately the experience didn’t match the 5★ image. Service was inconsistent, staff often inattentive (especially around the pool and evening entertainment), and the food quality was disappointing. Basic touches were missing on arrival (no welcome drink, empty minibar, no robes/slippers), and we frequently had to chase for things like drinks, housekeeping, and even towels. There were some positives — customer relations were helpful, the resort itself is stunning, and a few staff (like Ahmed in the Market Hall) really stood out. The pools are great and cater to different vibes, and it was nice that they arranged a birthday cake for my child. Overall: looks like a 5★ resort, but feels more like a 4★ stay with 3★ service and food. Wouldn’t return.