Spanish Pyrénées Luxury Holidays

Great location and hotel

Nice hotel in a great central location. Walkable to all of Bilbao's attractions. Helpful staff and nice rooms.

I unknowingly booked a room that was unrefundable. They did not allow me to reschedule my booking & I lost over $500. Be very careful when you make your reservation.

location and views were good. check in experience was off- no one met us outside to help with luggage into hotel. while breakfast was generally decent, the rest of the menu from snack bar and room service menu was very limited and not varied. quality of food and flavors were disappointing. wait staff however were friendly & helpful. spa facilities wasn’t that great. pool jacuzzi was not hot and the sauna never reached proper temperature. and for a hotel showcasing view of the sea, very dissatisfied that it did not have an outdoor pool. lastly, we did not have hot water in the shower on our last morning before check out. all rather a disappointing experience other than nice views and rooms. i wouldn’t recommend

I unknowingly booked a room that was unrefundable. They did not allow me to reschedule my booking & I lost over $500. Be very careful when you make your reservation.

Muy bien ubicado, cerca del río y los museos

Nice hotel in a great central location. Walkable to all of Bilbao's attractions. Helpful staff and nice rooms.

I unknowingly booked a room that was unrefundable. They did not allow me to reschedule my booking & I lost over $500. Be very careful when you make your reservation.