Municipality of Ferwerderadiel Luxury Holidays

Just be aware that if you have a downstairs unit, there is no lift. Well, there is a lift, but it doesn't work, and nobody will help you with the bags. My wife was on her own with three kids and three big bags, and nobody would help her go up these super narrow and super steep stairs. We even asked the cleaning people about the lift, and they just said it should work with a code. It didn't. We asked them for help, and they didn't want to help. Just make sure you don't get a lower unit if you have bags.

Great staff and lovely hotel

3.5 ⭐️I have mixed feelings about our stay at this hotel. Beautiful architecture and nice staff but felt we paid way too much for so few amenities available. Stayed for 3 nights in May. Location was convenient to the train station. The building is gorgeous…a little bit of a strange layout, but it has such amazing design elements. Our room was cute and had a great view of the canal, but it wasn’t getting cool enough in the heatwave that was occurring. The staff offered to move us to a different room, and it was much cooler. The staff were all so pleasant, except for one person who berated my husband for trying to go to breakfast. He was unaware that I hadn’t purchased the breakfast option, and felt they made a un unnecessary scene about it. I had big issue with the amenities…or lack there of. WiFi was pretty much nonexistent. I figured I would just go use the “business center”, however I couldn’t find it and none of the staff I asked had any idea about one. There were no USB outlets in the room to charge devices. I did not buy an outlet adapter prior to the trip because the front desk was supposed to have them (as stated in their hotel info), but they were out. They did offer to charge my phone in a back office. Finally on the next to last day of our stay, I was able to get to a place to purchase my own outlet adapter. The other huge disappointment, was when we went to use the pool only to discover that it, along with the hot tub and steam room, were “out of order.”

Absolutely beautiful hotel with the most courteous staff in the best location in Amsterdam.

Just be aware that if you have a downstairs unit, there is no lift. Well, there is a lift, but it doesn't work, and nobody will help you with the bags. My wife was on her own with three kids and three big bags, and nobody would help her go up these super narrow and super steep stairs. We even asked the cleaning people about the lift, and they just said it should work with a code. It didn't. We asked them for help, and they didn't want to help. Just make sure you don't get a lower unit if you have bags.