Baie-James Luxury Holidays

People are very friendly and helpful, breakfast is great! The room was spotless, but need some paint in bathroom and cabinets, the amenities like the small refrigerator was not working, and they couldn’t fixed. I have a great experience is a little familiar cozy hotel, not luxury but very convenient location and guest are middle class families.

They did not clean the room and we were there 3 nights

We stayed in the Versailles Tower. The room itself was nice and updated, but I was disappointed at the view we were afforded. I paid for a pool view room, but the room was so low to the ground that we couldn’t actually see the pool. Our view was more like an alley view, with extremely dirty windows. This was deceptive marketing. The connector between the Paris lobby and the Versailles Tower was completed and easy to follow, but it was a long walk to arrive at our room. In the room itself, I was disappointed that a “4 star” hotel didn’t offer a microwave or refrigerator in the room. The bed was average with regard to comfort level, but the bathroom was very nice. Furthermore, despite the hotel’s 4 star status and exorbitant resort fee, only two devices were allowed to access WiFi in a room that sleeps 4. Others could access WiFi for a $15 fee. The check-in process at the hotel was horrible despite doing “mobile check in” — I waited for at least 30 minutes to get through the line, and I know others waited for much, much longer. I’m not sure what the hotel can do to reduce wait times for visitors, but it was really bad. I did not see other hotels having the same issue. We enjoyed the convenience of the hotel’s location, atmosphere, and casino access. It was also a short walk from other popular resorts like the Bellagio and Caesar’s Palace.

Room was well cleaned and tidy every day

Staff was awesome and helpful

Everything was Amazing!!! Surgie at the front was absolutely amazing! She was fun and knowledgeable and noticed it was my birthday week before I even said anything! She made our stay perfect! Bill helped with our bags and showed us all the amenities in the room which we would NOT have figured out! He was warm and professional. Shanice in the Barbuto took care of my friend and I at brunch. She gave us the perfect amount of care that we didn’t want for anything. Absolutely will go back.

Room was well cleaned and tidy every day

What an incredibly beautiful place this hotel is! Staff cannot do enough and made ourspecial anniversary stay truly perfect..the hotel is beautifully decorated and immaculate throughout. Cannot recommend this enough

Stayed here for 6 nights. Room clean and as only used as a place to sleep and shower was perfect. Amenities all working in the room. Staff polite and helpful. We had breakfast once and were not impressed, hot food was luke warm and all the fruit was tinned fruit nothing fresh. We ate out every day other than that. Hotel in walking distance to many attractions and if not front desk can order a taxi which was no more than a 4 min wait. We suggest you take a card from the Hotel with you to show taxis for coming back as only one knew where it was. Had a great stay and Rome was wonderful. Would stay here again

People are very friendly and helpful, breakfast is great! The room was spotless, but need some paint in bathroom and cabinets, the amenities like the small refrigerator was not working, and they couldn’t fixed. I have a great experience is a little familiar cozy hotel, not luxury but very convenient location and guest are middle class families.

Nice location but hotel looks like

Really comfortable beds. Housekeeping hit or miss. Would stay again.

There were so many broken amenities, hair dryer, sink, remote control and even the key access reader. Staff members were super friendly though, they need some maintenance done.

Excellent location for the Thanksgiving Parade. Close to Bryant park winter market as well as tons of other kid friendly activities. Subway is right across the street making it easily accessible with a toddler. All around a great stay and we will definitely return again.