Brush Island Luxury Holidays

Prestige club lounge was absolutely amazing. Every experience felt elevated by the wonderful staff and amenities! Will be staying here again and again

A very busy hotel which is lacking in 5 star service from the get go. The main lobby entrance is very busy and no organisation whatsoever. Given it is a 5 star hotel you are left to cart your luggage to check in and then afterwards to the room. Its no drama to us but when paying 5 star prices this would normally be an automatic service withour requesting it. The pool area on the roof is incredibly busy and not enough beds for all the residents. The pool on level 3 is in the shade by 14.30hrs so you are left with the residents pool on level 2 or if you are lucky to find a bed on the roof top pool area. The rooms are huge and to a very good standard. The coffee shops are incredibly expensive and at lest three times as expensive as Joe & The Juice literally 5 minutes walk away. The location beside the boardwalk is fabulous and is such a cool vibe with people working out up and down the beach areas. I loved Miami and cant wait to return but would i return to this hotel, probably not due to the lack of value for money/service you should expect from a 5 star hotel.

The managers need complete retraining or higher managers that are way more capable in dealing with customers and not fighting and arguing with them and telling them they’re wrong

Very happy with my stay here. It was a nice apartment, very clean and had a great view. You cannot beat the location in downtown Miami. Would definitely stay here again. The management was very communicative and quick to respond. All in all a great experience.

The room was great but did not have a valet as mentioned on website which made parking very complicated.

Very happy with my stay here. It was a nice apartment, very clean and had a great view. You cannot beat the location in downtown Miami. Would definitely stay here again. The management was very communicative and quick to respond. All in all a great experience.

A very busy hotel which is lacking in 5 star service from the get go. The main lobby entrance is very busy and no organisation whatsoever. Given it is a 5 star hotel you are left to cart your luggage to check in and then afterwards to the room. Its no drama to us but when paying 5 star prices this would normally be an automatic service withour requesting it. The pool area on the roof is incredibly busy and not enough beds for all the residents. The pool on level 3 is in the shade by 14.30hrs so you are left with the residents pool on level 2 or if you are lucky to find a bed on the roof top pool area. The rooms are huge and to a very good standard. The coffee shops are incredibly expensive and at lest three times as expensive as Joe & The Juice literally 5 minutes walk away. The location beside the boardwalk is fabulous and is such a cool vibe with people working out up and down the beach areas. I loved Miami and cant wait to return but would i return to this hotel, probably not due to the lack of value for money/service you should expect from a 5 star hotel.

The managers need complete retraining or higher managers that are way more capable in dealing with customers and not fighting and arguing with them and telling them they’re wrong

The staff was extremely helpful with early checkin and was happy to hold our luggage before our room was ready and after check out so we could enjoy the city. The room was clean, and the complimentary waters were nice. The buffet breakfast was definitely worth the price. We had an amazing view and delicious meal.

Fantastic gem in central Rome. Walking distance from the Trevi Fountain and other sites. The hotel is a lovely boutique hotel, we stayed in the Junior Suite which was spacious and lovely. Definite 4 star standard. Most importantly all staff so friendly and accommodating! This will be our go to hotel for all future Rome visits.

The room was small, but really it had all you needed, the front desk staff Lucas, and a young man can’t recall his name were so helpful and very sweet also the night shift man helped as-well. The food was good at breakfast and the staff was polite.. overall I would recommend 20 min walk to all the landmarks.