Fort Lauderdale Luxury Holidays

The valet, concierge, and bell staff was incredible across the board. The front desk and housekeeping were mixed. Some were great and others not. (We were never acknowledged as Hilton Honors members which I know you always ask.) We loved our rooms although based on the website description we expected a full kitchen but it was a tiny barely functional kitchenette. We used the spa and the women's bathroom was subpar - there were only two showers, one of which was completely broken and the other had no soap, was moldy and no water pressure. We were told repeatedly that we were paying a resort fee to give us two chairs at the beach per room but on busy days there were no chairs for us. The pool staff was also great across the board.