South Thailand Luxury Holidays

The staff there were great, very kind, accommodating. However, I do feel like the room could have been attended too more thoroughly. I did not like seeing mold in the bathroom, especially around the floors of the shower, when first arriving. The floor had minimal stains, but still a bit noticeable. The room wasn’t entirely like the depicted layout online, however it was more or less the expected room and view. I almost didn’t receive that room however, being that the room was not ready when I arrived. Not to mention I was quite late for arrival due to immigration visitation lines, my RESERVED hotel transportation taking 30 minutes to arrive, and the traffic. At the hotel, I still had to wait for about an hour for the room to be completed. Any other day, it wouldn’t have bothered me too much, but I think it especially did on arrival due to the long flight. I’m not going to blame the reserved transportation experience on the hotel. Maybe that’s just due to the traffic which I learned about once I arrived to Phuket. However, my main concern was definitely the room. And I’m not too sure if the beds were supposed to be that hard… but they most certainly were. I was not used to that, so waking up every morning was a killer. Parts of the hotel are quite nice and it is located in a spot with stunning views. However, I do believe they can improve their shuttle system. I was almost late to excursions coming from breakfast to the lobby. Otherwise… I don’t mind the walk.

Great place to go if you have family and or kids

I absolutely had a great time here. We booked the pool villa and the view we had was outstanding. Staff was polite and also helped us with a 1 hour check-in. Property is clean and also the sea is visible from all sides of the resort. The beach is in walkable distance only which was great. Small and cute beachside restaurants closeby and in-house restaurants are also nice. Also to add the breakfast buffet spread was so very good. Overall had an amazing time here.

The staff are amazing - so friendly, helpful and professional! The rooms are bright and comfortable, however, there is nothing Thai about them - not a single ornament or picture. The grounds are huge with plenty of shade but sadly the pool is too small and extremely noisy (lots of children) for the number of guests, which is the biggest disappointment.

Everything was great but what stood out the most was how friendly and helpful the staff was

The staff there were great, very kind, accommodating. However, I do feel like the room could have been attended too more thoroughly. I did not like seeing mold in the bathroom, especially around the floors of the shower, when first arriving. The floor had minimal stains, but still a bit noticeable. The room wasn’t entirely like the depicted layout online, however it was more or less the expected room and view. I almost didn’t receive that room however, being that the room was not ready when I arrived. Not to mention I was quite late for arrival due to immigration visitation lines, my RESERVED hotel transportation taking 30 minutes to arrive, and the traffic. At the hotel, I still had to wait for about an hour for the room to be completed. Any other day, it wouldn’t have bothered me too much, but I think it especially did on arrival due to the long flight. I’m not going to blame the reserved transportation experience on the hotel. Maybe that’s just due to the traffic which I learned about once I arrived to Phuket. However, my main concern was definitely the room. And I’m not too sure if the beds were supposed to be that hard… but they most certainly were. I was not used to that, so waking up every morning was a killer. Parts of the hotel are quite nice and it is located in a spot with stunning views. However, I do believe they can improve their shuttle system. I was almost late to excursions coming from breakfast to the lobby. Otherwise… I don’t mind the walk.

Great place to go if you have family and or kids

I absolutely had a great time here. We booked the pool villa and the view we had was outstanding. Staff was polite and also helped us with a 1 hour check-in. Property is clean and also the sea is visible from all sides of the resort. The beach is in walkable distance only which was great. Small and cute beachside restaurants closeby and in-house restaurants are also nice. Also to add the breakfast buffet spread was so very good. Overall had an amazing time here.