Abu Dhabi Emirate Luxury Holidays

The room and facilities were excellent. However, a certain operator staff tended to use the wording "don't worry" a lot, when all I was doing was asking for confirmation on various things. Conceirge was not very helpful in making arrangements for New Years events. Just told us to go and check ourselves. I realize that it was a busy time and that there are various kinds of guests. Guest discernment and language would make for a better experience for more sophisticated travelers.

The rooms were spacious and nice. The breakfast buffet was delicious. The staff were friendly and helpful.

Very nice hotel within an office tower. The hotel starts on the 18th floor. Very nice views, very nice rooms. Welcoming staff.

Top notch starting with service.

We came back to the W as a family this time. We had connecting track view rooms on the Marina side which also came with an accessible room for smooth disabled facilities. Staff were amazing as always from the valets, security, reception, concierge, breakfast, gym to the housekeeping staff. Everyone deserves credit for the hospitality and efficient service they provide at one of the busiest times of the year. They helped create a welcoming atmosphere at all times for groups of all ages. I’d asked for an extra single bed to be provided in one room and it wasn’t picked up from our wishlist (all the other items were though) but was brought up within 20mins despite it being 3am. We stayed over NYE so got to see the Yas Fireworks at the Etihad Arena from our room. There was music till the early hours which got a bit noisy for the kids but expected due to the branding vibe of the hotel. The window do keep some of the noise from the track and overhead planes out but this is not the place to stay if you want total tranquility for the duration of your stay. Great location for the Yas theme parks and only 1hr from Dubai Marina by car. For those wishing to get tickets to the parks, there is are discounted tickets for Person of Determination and an accompanying adult available from the parks. My daughter went on many of the rides at Warner Bros despite some concern about being denied access raised by other posts online. We didn’t get to run/cycle on the track as TrainYas was not open o

Very nice hotel within an office tower. The hotel starts on the 18th floor. Very nice views, very nice rooms. Welcoming staff.

The rooms were spacious and nice. The breakfast buffet was delicious. The staff were friendly and helpful.

Top notch starting with service.