Altos de Chavon Village Luxury Holidays

Our stay at Ocean El Faro was truly unforgettable, and a big part of that was thanks to Kevin Paulino, our Guest Service Specialist. From the moment we arrived, Kevin went above and beyond for us. He arranged all of our restaurant reservations seamlessly, making every night stress-free and perfectly planned. What really stood out was how genuinely caring and attentive he was—he even invited us to a beautiful dinner with a beach after-party, which became one of the highlights of our trip. His warmth, professionalism, and dedication made us feel truly taken care of throughout our entire stay. Kevin made our experience at Ocean El Faro even better, and we are so grateful for him. If you’re visiting, you’ll be lucky to have Kevin looking after you. Highly recommend!

Our experience was amazing thanks to an incredible team. Reynaldo Gonzalez, our butler, went above and beyond - always attentive, approachable, and genuinely kind, with great restaurant recommendations. Ask for him if you go there, and you will not regret it. Yohan Hernandez kept the entertainment lively and fun. Santiago Perez Baez was an excellent server and gave us the best chinola mojito, and Maria Cordones impressed us on her very first day with outstanding service. We cannot leave behind Heidy Sanchez at the French Restaurant. They did not have more desert, and she went above and beyond to get to my wife her creme brulee. Truly a fantastic team all around - definetly coming back!

VIP treatment starting from the door of the plane is exceptional. At every moment throughout our stay the incredibly friendly, professional, and attentive staff was ready and able to assist us with anything we needed. Our beachfront room was comfortable and well appointed, and the on resort amenities more than we could take advantage of in our four day stay. A perfect getaway!

Everything was good, only Wi-Fi was horrible. Only one spot where it worked good it's close to reception.

Los restaurantes buenísimos y la temática increíble, el Personal súper amable. Puntos que deben mejorar es mayor limpieza, aire acondicionado y las actividades acuáticas deben permitir a los adultos participar con sus hijos.

Los restaurantes buenísimos y la temática increíble, el Personal súper amable. Puntos que deben mejorar es mayor limpieza, aire acondicionado y las actividades acuáticas deben permitir a los adultos participar con sus hijos.

Our experience was amazing thanks to an incredible team. Reynaldo Gonzalez, our butler, went above and beyond - always attentive, approachable, and genuinely kind, with great restaurant recommendations. Ask for him if you go there, and you will not regret it. Yohan Hernandez kept the entertainment lively and fun. Santiago Perez Baez was an excellent server and gave us the best chinola mojito, and Maria Cordones impressed us on her very first day with outstanding service. We cannot leave behind Heidy Sanchez at the French Restaurant. They did not have more desert, and she went above and beyond to get to my wife her creme brulee. Truly a fantastic team all around - definetly coming back!

VIP treatment starting from the door of the plane is exceptional. At every moment throughout our stay the incredibly friendly, professional, and attentive staff was ready and able to assist us with anything we needed. Our beachfront room was comfortable and well appointed, and the on resort amenities more than we could take advantage of in our four day stay. A perfect getaway!

True 5 star welcome. First time staying at the new Premier section. From accommodations to the entire staff. EXCELLENT!

Our experience was amazing thanks to an incredible team. Reynaldo Gonzalez, our butler, went above and beyond - always attentive, approachable, and genuinely kind, with great restaurant recommendations. Ask for him if you go there, and you will not regret it. Yohan Hernandez kept the entertainment lively and fun. Santiago Perez Baez was an excellent server and gave us the best chinola mojito, and Maria Cordones impressed us on her very first day with outstanding service. We cannot leave behind Heidy Sanchez at the French Restaurant. They did not have more desert, and she went above and beyond to get to my wife her creme brulee. Truly a fantastic team all around - definetly coming back!

Some rooms need updating